Brianna Vallieres
Bushell Park,SK
Summary
Currently a stay at home mom of three kids. Has worked in office settings prior to having children.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Dusyk And Barlow Insurance
Regina, SK
12.2013 - 10.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
Insurance Broker
Smiths Insurance
Regina, SK
06.2011 - 12.2013
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various Auto insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
Cashier
Canadian Tire
Regina, SK
04.2009 - 01.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Arts -
University of Regina
Regina, SKHigh School Diploma -
Thom Collegiate
Regina, SK06.2011
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Time Management
- File Organization
- Acting experience
- Basic acting
- Understanding and knowledge of child development and postnatal experiences
- Parenting experience
- Appreciation for mental health challenges that individuals experienced related to postpartum depression
Languages
English
Timeline
Administrative Assistant
Dusyk And Barlow Insurance
12.2013 - 10.2019
Insurance Broker
Smiths Insurance
06.2011 - 12.2013
Cashier
Canadian Tire
04.2009 - 01.2011
Bachelor of Arts -
University of Regina
High School Diploma -
Thom Collegiate