Brianna Torres
Murrieta
Summary
Dynamic professional with a proven track record at Sonic Drive-in and AMC Theaters, excelling in customer engagement and cash handling. Skilled in fostering teamwork and collaboration, adept at multitasking and organization. Demonstrated ability to enhance customer satisfaction and streamline operations, significantly reducing discrepancies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew
AMC Theatres
07.2023 - Current
- Experience working front counter in food in beverage, front door as greeter, and behind the scenes solving technical issues and maintaining a clean organized environment
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Car Hopper
Sonic Drive-in Chicago, Uptown
02.2022 - 12.2023
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Memorized orders and maintained accuracy in high-traffic periods.
- Developed strong rapport with regular customers, fostering a welcoming environment that encouraged repeat visits.
- Cash-handling experience and ensuring accurate processing of monetary exchanges.
- Interpersonal communication skills.
Assistant Manager
Sonic Drive-in Chicago, Uptown
12.2022 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Keeping accurate count of stock in the building on a daily basis
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor Of Arts - Studio Arts
Mt. San Jacinto College
San Jacinto, CASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Interactive communication skills
Certification
Food Handlers Cerrifucation
Timeline
Crew
AMC Theatres
07.2023 - Current
Assistant Manager
Sonic Drive-in Chicago, Uptown
12.2022 - 05.2023
Car Hopper
Sonic Drive-in Chicago, Uptown
02.2022 - 12.2023
Bachelor Of Arts - Studio Arts
Mt. San Jacinto College
Similar Profiles
Dylan BennettDylan Bennett
Supervisor at AMC TheatresSupervisor at AMC Theatres
Lanasya RichardsLanasya Richards
Crew Member at AMC TheatresCrew Member at AMC Theatres
Chanele HemphillChanele Hemphill
Crew Member at AMC TheatresCrew Member at AMC Theatres