Brianna Salazar
Santa Clarita
Summary
Results-driven professional with extensive experience in front-end operations and staff mentorship. Expertise in data analysis and strategic planning, delivering actionable insights that enhance business performance and promote team growth.
Overview
5
5
years of professional experience
Work History
Front End Manager
Vallarta Supermarket
Pacoima
01.2022 - Current
- Supervised front-end operations to ensure efficient customer service.
- Implemented quality control measures to uphold company standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed business performance data and forecasted business results for upper management.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Created and optimized employee schedules for shift coverage.
Cashier
Vallarta Supermarket
Pacoima
08.2020 - 01.2022
- Facilitated customer engagement by assisting with product inquiries and store navigation
- Enforced company policies regarding pricing and promotions consistently.
- Provided friendly service to create a welcoming shopping environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
High School Diploma -
Birmingham Community Charter High School
Lake Balboa, CA06-2020
Skills
- Team leadership
- Front-end operations
- Schedule management
- Effective planning
- Effective communication
- Problem solving
- Bilingual in [Spanish]
Languages
Spanish
Professional
Timeline
Front End Manager
Vallarta Supermarket
01.2022 - Current
Cashier
Vallarta Supermarket
08.2020 - 01.2022
High School Diploma -
Birmingham Community Charter High School