Brianna Sackett
San Diego
Summary
Inside sales representative with extensive experience in retail and phone sales. Demonstrates strong collaboration skills, alongside exceptional organizational, analytical, and problem-solving capabilities—proven track record of enhancing customer loyalty through effective communication and patience in resolving issues.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Clear Start Tax
Irvine
01.2023 - 04.2025
- Maintained detailed records of customer interactions, orders, and account status updates.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Developed relationships with key customers to drive retention and loyalty.
- Collaborated across departments to implement successful sales initiatives.
- Conducted outbound calls to existing clients for upselling opportunities.
- Delivered exceptional customer support, contributing to improved account retention rates.
- Worked with team members to devise strategic sales approaches.
In-Home Caretaker
Self Employed Services
Oklahoma City
01.2019 - 11.2022
- Maintained a clean and safe environment in the home setting.
- Provided companionship and emotional support.
- Responded quickly in emergencies.
- Provided personal care for grandmother, including bathing, toileting, and dressing.
- Encouraged independence while providing necessary assistance.
- Prepared meals and snacks according to dietary requirements.
- Improved outlook and daily living through compassionate care.
Education
High School Diploma -
Epic Charter School
Oklahoma City, OK06-2022
Currently Enrolled
Fullerton College
Fullerton, CASkills
- Customer relationship management
- Team collaboration
- Problem solving
- Effective communication
- Conflict resolution
- Issue resolution
- Customer service
- Time management
- Email and phone etiquette
- Motivation
- Attention to detail
- Customer service excellence
- Product knowledge
Languages
English
Full Professional
Timeline
Inside Sales Representative
Clear Start Tax
01.2023 - 04.2025
In-Home Caretaker
Self Employed Services
01.2019 - 11.2022
High School Diploma -
Epic Charter School
Currently Enrolled
Fullerton College
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