Passionate for supporting improvement of overall physical health and well-being. Astute and intuitive individual with exceptional composure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Catering Team Member
Tabata Fernandez
Lake Worth
02.2026 - Current
Head Back Office Medical Assistant
Advanced Wellness Sports and Chiropractic
Lake Worth Beach
06.2023 - Current
Managed patient records, ensuring accurate documentation in electronic health systems to support timely patient care.
Communicated with patients about medical inquiries and follow-ups, fostering a supportive environment for their healthcare needs.
Adhered to HIPAA regulations when handling confidential information.
Performed electric muscle stimulation and summus laser therapies on patients under doctor supervision.
Streamlined appointment flow, enhancing patient satisfaction and clinic efficiency.
Clinical Manager/Chiropractic Assistant
Active Health Center
North Palm Beach
10.2021 - 02.2023
Managed daily clinic operations and patient flow in a busy chiropractic practice. Coordinated patient scheduling and treatment plans to reduce wait times and improve satisfaction. Assisted with spinal decompression, electrical muscle stimulation, and cervical treatments. Maintained accurate patient records and ensured HIPAA compliance. Led team huddles, coordinated care, and inventory management. Supported patient retention and growth through marketing and engagement.
Managed clinical operations to ensure high-quality patient care delivery.
Coordinated staff schedules to optimize resource allocation and workflow efficiency.
Supervised clinical staff, providing guidance and support for professional development.
Senior Lead Associate
Hand and Stone Massage and Facial
Palm Beach Gardens
03.2021 - 01.2023
Supervised front desk operations, scheduling, and customer service.
Balanced provider availability with appointment demand to maximize efficiency.
Resolved customer concerns and maintained high service standards.
Assisted with sales, inventory monitoring, and facility operations.