Brianna Rodriguez
Palm Desert
Summary
Tenacious Referral Specialist with 3 years connecting clients with medical providers. Successful working with insurance companies and other medical professionals to obtain prior authorization and set up essential client appointments. Applies proactive approach to problem-solving and resourceful use of industry network.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Referral Specialist
Valley Comprehansive Medical
10.2022 - Current
- Scheduled appointments with specialists on behalf of clients.
- Built professional relationships with service providers.
- Linked families to relevant community support to meet non-medical needs.
- Verified insurance benefits and eligibility for medical procedures before referring clients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Recreation Leader
Desert Recreation District
09.2021 - 10.2022
- Developed positive and productive relationships with kids, parents and staff.
- Engaged participants in recreational activities and team-building exercises.
- Planned and evaluated recreation and athletic programs with recreation director.
- Supervised groups of up to 15 children under age 10 from arrival through departure at end of day.
Hostess
Applebee's Grill + Bar
03.2021 - 08.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Sales Associate
Carters Inc
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
Shadow Hills High School
Indio, CA06.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer and Service-Oriented
- Group Supervision
- Appointment scheduling
- Referral coordination
- Healthcare regulations
- Follow-up skills
Certification
- Certified CPR
Languages
Spanish
Full Professional
Timeline
Medical Referral Specialist
Valley Comprehansive Medical
10.2022 - Current
Recreation Leader
Desert Recreation District
09.2021 - 10.2022
Hostess
Applebee's Grill + Bar
03.2021 - 08.2021
Sales Associate
Carters Inc
11.2020 - 01.2021
High School Diploma -
Shadow Hills High School
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