Brianna Richardson
Concord
Summary
Energetic and customer-focused hospitality professional with experience in fast-paced food service, childcare, and youth instruction. Currently working as a Barista at Starbucks, where I specialize in customer connection, beverage preparation, teamwork, and opening operations. Passionate about health, fitness, and creating positive experiences for guests and families. Pursuing a degree in Psychology with strong communication skills and experience working with children in both educational and recreational settings.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Concord
08.2025 - Current
- Deliver friendly and personalized customer service while managing front-of-house responsibilities
- Prepare handcrafted beverages and food items in a high-volume cafe environment
- Work efficiently during peak rush periods while maintaining positive customer interactions
- Support multiple positions including drive-thru, bar, front register, and order support
- Recommend menu items and seasonal beverages to enhance guest experience and satisfaction
- Open the store during morning shifts and assist with daily operational setup
- Maintain cleanliness, food safety, and organization throughout all shifts
- Collaborate with team members to ensure smooth operations and quick service
Swim Instructor
American Swim Academy
Walnut Creek
03.2025 - 08.2025
- Taught swim and water safety skills to children of varying age groups
- Maintained a safe, attentive environment for students
- Encouraged confidence, patience, and positive learning experiences during lessons
- Built strong communication skills through daily interaction with both children and parents
Childcare Assistant
Kids Kastle Child Care
Pleasant Hill
08.2020 - 03.2025
- Facilitated educational activities, meal/snack routines, playtime, and daily care to enhance children's learning and well-being
- Supervised and cared for children in a safe, supportive, and engaging environment
- Supported children’s emotional, behavioral, and social development through positive interaction
- Built positive relationships with children, parents, and staff through strong communication
- Maintained cleanliness, organization, and safety standards throughout the facility
- Balanced multiple responsibilities while fostering a calm and patient environment for children
Education
High School Diploma -
Alpha Omega Christian Academy
Online 08-2020
Skills
- Beverage Preparation
- Cash handling
- Food safety
- Customer service
- Sales and Product Recommendations
- Team Collaboration
- Multitasking
- Time management
- Communication Skills
- Child supervision
Timeline
Barista
Starbucks
08.2025 - Current
Swim Instructor
American Swim Academy
03.2025 - 08.2025
Childcare Assistant
Kids Kastle Child Care
08.2020 - 03.2025
High School Diploma -
Alpha Omega Christian Academy