Brianna Parreira
New Tecumseth,ON
Summary
Driven and resourceful administrative professional with experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Expert in communication,organization, attention to detail, and prioritization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Grassroots Market & Studio
01.2020 - Current
- Answering incoming calls professionally and redirecting them where appropriate
- Creating online social media content
- Payroll and scheduling
- Paying invoices, managing finances
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Excellent communication skills, both verbal and written
- Organized and detail-oriented with strong work ethic
- Updated and maintained confidential databases and records
- Ensuring accurate record-keeping in data entry systems
- Handling company credit card
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed
- Streamlined office operations by implementing efficient filing systems and managing executive calendars
- Screened calls and emails and responded accordingly to support executive correspondence
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
Manager
Grassroots Market & Studio
01.2018 - 01.2020
- Overseeing staff and performance
- Responsibility of opening and closing store
- Collaborated with executive chef on menu development, ensuring diverse options that catered to various dietary needs
- Carefully interviewed, selected, trained, and supervised staff
- Reconciled cash and credit card transactions to maintain accurate records
- Managed staff schedules and maintained adequate coverage for all shifts
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections
- Fostered inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development
- Established team priorities, maintained schedules and monitored performance
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads
- Maintained professional, organized, and safe environment for employees and patrons
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation
Restaurant Server
Boston Pizza
01.2017 - 01.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Cultivated warm relationships with regular customers
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Ability to multitask and to cater to multiple groups at one time
- Take food and drink orders for groups of 20+
- Managing phones for online orders, reservations, inquires etc
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Explained menu items and suggested appropriate options for food allergy concerns
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships
- Memorizing food menu and drink list as well as any nightly specials
- Ability to use point-of-sales system
Child Caregiver
01.2012 - 01.2017
- Ages 3 months - 12 years old
- Positive, caring and compassionate attitude
- Plan, lead, and guide activities throughout day.
- Maintaining professional and positive relationships with parents, children
- Supported cognitive development with age-appropriate learning materials and engaging educational games
- Instructed children in crafts and other activities to promote gross and fine motor skills
Education
Early Childhood Education -
Fleming College
Peterborough, ON04.2017
High School Diploma -
Banting Memorial High School
Alliston, ON06.2014
Skills
- Excellent communication skills
- Quick learner
- Working under pressure
- Reliable and responsible
- Microsoft applications
- Meticulous attention to detail
- Work prioritization
- Honest and dependable
Certification
- Standard First Aid with CPR- C 2015
- Worker Health and Safety Awareness in 4 Steps 2016
- Level One: Informed Support Person as a sexual violence training participant 2016
- Ontario Smart Serve 2023
References
- Hong Hughes - Grassroots Market & Studio Owner, hughes.r20@gmail.com, 647-916-9400
- Ryan Hughes - Grassroots Market & Studio Owner, mshonghughes@gmail.com, 647-916-7720
Timeline
Executive Administrative Assistant
Grassroots Market & Studio
01.2020 - Current
Manager
Grassroots Market & Studio
01.2018 - 01.2020
Restaurant Server
Boston Pizza
01.2017 - 01.2019
Child Caregiver
01.2012 - 01.2017
Early Childhood Education -
Fleming College
High School Diploma -
Banting Memorial High School
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