Brianna Oliver-sinn
Ottawa,Canada
Summary
Professional with strong background in customer service and food preparation, equipped to excel in fast-paced environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork, consistently contributing to collective goals and operational success. Enthusiastic about delivering exceptional service and achieving targeted results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Team Member
Tim Hortons
04.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
Deli Clerk
Loblaws
08.2021 - 12.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
Charity Fundraiser
Hawthorne & Nott
07.2019 - 01.2020
- Raised significant funds for various charitable causes by organizing and executing fundraising events.
- Collaborated with marketing team to develop promotional materials that effectively communicated the impact of donors'' contributions.
- Excelled in building relationships with stakeholders, resulting in increased engagement and support for the organization''s mission.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
- Proposed fundraising opportunities to potential donors to increase sources of funding.
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Basic math
Languages
English
Native or Bilingual
Certification
- Food Handler Certification - State or Local Health Departments.
- Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
- First Aid Certification
Timeline
Crew Team Member
Tim Hortons
04.2023 - Current
Deli Clerk
Loblaws
08.2021 - 12.2021
Charity Fundraiser
Hawthorne & Nott
07.2019 - 01.2020
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Teniola LadeneganTeniola Ladenegan
Team Member at Tim HortonsTeam Member at Tim Hortons
MOHAMED SAADMOHAMED SAAD
Team Member at Tim HortonsTeam Member at Tim Hortons
Madison DaviesMadison Davies
Team Member/Supervisor at Tim HortonsTeam Member/Supervisor at Tim Hortons
Jake Atkins MRTPIJake Atkins MRTPI
Intermediate Planner at Stantec CanadaIntermediate Planner at Stantec Canada