Brianna McLeod
Blackfalds,AB
Summary
Enthusiastic and driven candidate with proven experience in fast-paced settings. Committed to providing friendly and professional service to customers to maintain consistent revenue. Accomplished Supervisor and office file maintenance clerk with extensive experience in retail industry. Promptly assists customers and identifies specific needs. Consistently adheres to quality standards to promote customer satisfaction and high-quality service.
Overview
10
10
years of professional experience
Work History
Front of House Supervisor
IGA Grocery Store
08.2013 - Current
- Performed cash handling activities and secured nightly bank deposits.
- Addressed customer concerns and resolved all issues to guests' satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
File Maintenance Clerk
IGA Grocery Store
08.2013 - Current
- Maintained physical and computer-based filing systems.
- Monitored and updated filing systems to meet organization standards.
- Restored old files and archived completed files for future reference.
- Maintained log books and spreadsheets documenting file data and storage receipts.
- Transmitted documents, organized revisions and tracked changes.
- Completed price changes, created and replaced all signage throughout all departments of store.
Education
Funeral Services
Mount Royal University
Calgary, AB06.2024
Skills
- Staff Supervision
- Training and Coaching
- Time Tracking
- Conflict Resolution
- Information Security
- Organizational Skills
- Meticulous Attention to Detail
- Customer Service
- Collaborative Team Player
Languages
English
Native or Bilingual
Additional Information
Completed Practicum in October of 2023. Worked with multiple funeral homes and instructors in Calgary, Ab while in a group envirmoment.
Timeline
Front of House Supervisor
IGA Grocery Store
08.2013 - Current
File Maintenance Clerk
IGA Grocery Store
08.2013 - Current
Funeral Services
Mount Royal University
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