Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
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Brianna Lopez

Yuba City

Summary

Excelling in building relationships and enhancing customer satisfaction. Proven ability to multitask effectively and solve complex problems, ensuring efficient operations and a welcoming environment. Strong team collaborator with a keen eye for front-of-house display creation. Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

The Happy Viking
02.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Sales Associate

Zumiez
06.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Journeys Shoes
07.2022 - 06.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

High School Diploma -

Sutter Union High School
Sutter, CA
06-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Complex Problem-solving
  • Guest relations
  • Front-of-house display creation
  • Team collaboration

Availability

Monday-Thursday: 4am-12pm

Friday-Sunday: Times can vary 

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Restaurant Hostess

The Happy Viking
02.2024 - Current

Sales Associate

Zumiez
06.2023 - 02.2024

Sales Associate

Journeys Shoes
07.2022 - 06.2023

High School Diploma -

Sutter Union High School

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Brianna Lopez