Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Brianna Lalonde

Barrie,Canada

Summary

Compassionate and community-focused professional with 9+ years of diverse experience in social services, hospitality, and team leadership. Proven ability to support vulnerable populations, manage operations, build strong client relationships, and plan community events. Adept at multitasking in fast-paced environments, with a commitment to inclusivity, safety, and holistic wellness. Seeking to bring my skills and heart for service to a meaningful role in the non-profit sector.

Overview

9
years of professional experience

Work History

Earth and Sky Connection

Manager
12.2021 - Current

Job overview

  • - Managed store operations including inventory purchasing, merchandising, cost analysis, and advertising
  • - Facilitated spiritual wellness through community counseling and custom product crafting
  • - Hosted and organized workshops and community events
  • - Inputted sales data using QuickBooks and spreadsheets
  • - Responsible for troubleshooting, opening/closing, and staff coordination

Market Buffet

Supervisor / Hostess
10.2019 - 12.2021

Job overview

  • - Led front-of-house operations including guest services, payments, and shift rotations
  • - Managed opening/closing procedures, deposits, and cash reconciliation
  • - Trained in back-of-house duties including food prep and kitchen support
  • - Maintained high levels of customer satisfaction through leadership and service

Youth Haven

Front Office Staff / Shelter Support
08.2017 - 04.2018

Job overview

  • - Completed intake procedures for youth seeking shelter
  • - Conducted safety checks and room inspections; resolved resident disputes
  • - Organized donations and planned daily meals
  • - Wrote detailed incident reports and built supportive relationships with youth

675 Insulation Union

General Labourer
06.2017 - 11.2017

Job overview

  • - Completed working-at-heights and safety certifications
  • - Performed general construction labour on-site with strict adherence to safety protocols
  • - Seasonal position

Ohale’s Pub

Bartender / Waitress / Cook
10.2016 - 04.2017

Job overview

  • - Provided excellent customer service in both front- and back-of-house roles
  • - Balanced daily sales and handled secure cash deposits
  • - Trained in kitchen duties including food prep, cooking, and cleaning
  • - Held responsibilities for opening, closing, and key access

Education

Lakehead University
Orillia, ON

Honours Bachelor of Social Work from Social Work
05-2020

University Overview

Social Services

Georgian College
Barrie, ON

Diploma from General Arts and Science
05-2016

University Overview

Graduated 2016

Psychology

Social Psychology

Industrial Psychology

Consumer Psychology

Sociology

Criminal Psychology

Life Span Development

Cross Culture Communication

Skills

  • - Working at Heights & General Safety Certified
  • - QuickBooks, Inventory Management, Cost Analysis
  • - Conflict Resolution & Incident Reporting
  • - Workshop Hosting & Event Planning
  • - Community Outreach & Client Support
  • - Food Handling & Hospitality Service
  • - Social Media Marketing

Languages

French
Limited Working

Timeline

Manager
Earth and Sky Connection
12.2021 - Current
Supervisor / Hostess
Market Buffet
10.2019 - 12.2021
Front Office Staff / Shelter Support
Youth Haven
08.2017 - 04.2018
General Labourer
675 Insulation Union
06.2017 - 11.2017
Bartender / Waitress / Cook
Ohale’s Pub
10.2016 - 04.2017
Lakehead University
Honours Bachelor of Social Work from Social Work
Georgian College
Diploma from General Arts and Science

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Brianna Lalonde