Brianna Indeck
Covina
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Citrus Valley Pharmacy
07.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles to include current medications and insurance details.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
CVS Pharmacy
03.2019 - 06.2024
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Counted and labeled prescriptions with correct item and quantity.
Education
High School Diploma -
Covina High School
Covina06-2016
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medication dispensing
- Prescription filling
- Insurance verification
- HIPAA
- Pharmacy ethics
- Pharmaceutical calculations
- Healthcare regulations
- Medicare and medicaid process
- Data entry
- Dispensing medications
Certification
- Administering Vaccine Training - Completed
- CPR Training - Completed
Timeline
Pharmacy Technician
Citrus Valley Pharmacy
07.2024 - Current
Pharmacy Technician
CVS Pharmacy
03.2019 - 06.2024
High School Diploma -
Covina High School
Similar Profiles
Susana OlivaSusana Oliva
Social Worker/Discharge Planner at Citrus Valley Medical CenterSocial Worker/Discharge Planner at Citrus Valley Medical Center
Lisa RossLisa Ross
Principal Citrus Valley Christian Academy at Citrus Valley Christian AcademyPrincipal Citrus Valley Christian Academy at Citrus Valley Christian Academy
Samantha AguilarSamantha Aguilar
Assistant Cross Country Coach at Citrus Valley High SchoolAssistant Cross Country Coach at Citrus Valley High School
Veronica MejiaVeronica Mejia
Intern at Holly Avenue Elementary SchoolIntern at Holly Avenue Elementary School
Jessica HernandezJessica Hernandez
Assistant Store Manager at Summit LocationsAssistant Store Manager at Summit Locations