Professional with over 6 years of experience in employee relations, providing guidance to managers and addressing complex workplace issues. Recognized for exceptional communication skills and discretion in managing sensitive situations. Employs a solutions-oriented approach to support both employees and leadership effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HR Generalist
Lulus.com
02.2020 - Current
Streamlined HR processes, reducing administrative workload and improving overall efficiency.
Reduce employee turnover with proactive conflict resolution and performance management strategies.
Developed customized training programs that enhanced employee skills and supported productivity goals.
Partner with management to draft and approve job descriptions.
Ensure compliance with labor laws for multiple states, reducing legal risks through regular policy reviews and updates.
Collaborate with cross-functional teams to achieve organizational objectives through strategic HR planning.
Facilitated change management initiatives by clearly communicating expectations to employees during transitions.
Coach managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
Liaise between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
Resolve employee complaints and grievances successfully through mediation and collaboration.
Partner with managers to monitor employee attendance and performance, addressing issues in accordance with company policies and procedures.
Create and deliver HR training sessions to staff, managers and executives.
Successfully support several remote and hybrid teams within Business Unit
HR Coordinator
Lulus.com
11.2018 - 01.2020
Conducted new employee onboarding and facilitated orientation training to enhance integration and retention.
Assisted with Open Enrollment by delivering employee support and clarifying benefits options.
Provided first-line responses to employee inquiries, addressing questions and concerns promptly.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Executed offboarding procedures, processing final pay requests to ensure compliance and smooth transitions.
Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
Coordinated technical training and personal development classes for staff members.
HR Assistant
Susanville Indian Rancheria
03.2006 - 10.2013
Streamlined recruitment efforts by implementing applicant tracking systems and improving candidate screening processes.
Reviewed and screened applicant resumes to identify qualified candidates.
Guided new hires through the interviewing and hiring process to ensure effective onboarding.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Documented human resources records while ensuring confidentiality of sensitive personal information.
Responded to inquiries through telephone calls, in-person questions, and emails to provide timely support.
Supported coordination of benefits open enrollment activities and process.
Assisted benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
Responded to employee inquiries regarding benefits and other HR topics.
Organized company-wide events to foster a positive work culture and enhance employee engagement