Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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Brianna Heuvel

Orléans,ON

Summary

Friendly and reliable individual offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Looking for full-time work in the office administration field or similar, or customer service positions to fill up my time.


Overview

5
5
years of professional experience

Work History

Cashier

Giant Tiger
03.2022 - 06.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Customer Service Representative

MacEwen Petroleum
07.2018 - 06.2019
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Stocked and organized products.
  • Operated cash and balanced at the end of the shift.

Release Operations Representative

Cole International
06.2017 - 08.2017
  • Input data on spreadsheets for import and export shipments.
  • Ensured client list was up to date with the correct information.
  • Packed and prepared boxes for Purolator shipments.

Education

Certificate - Office Administration

Algonquin College
Ottawa, ON
06.2023

Skills

  • Computer Proficiency
  • Customer Service
  • Data Entry
  • ID Verification
  • Microsoft Office
  • Payment Processing
  • Organization Skills
  • Cash Handling

Accomplishments

    5 years of volunteer work at Wellington House (2013-2018).

    Maintained 3.6 GPA at Algonquin College.

    Graduated South Grenville High School with a 90% average and graduated with honors.

Languages

English
Full Professional

Affiliations

  • Community involvement in knitting projects and donating them to hospitals.

Timeline

Cashier

Giant Tiger
03.2022 - 06.2022

Customer Service Representative

MacEwen Petroleum
07.2018 - 06.2019

Release Operations Representative

Cole International
06.2017 - 08.2017

Certificate - Office Administration

Algonquin College

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Brianna Heuvel