Brianna Herrera

Prospecting and selling insurance policies, assessing customer needs, explaining policy details, and managing client relationships. Handle inbound and outbound calls, conduct sales presentations, process applications, follow up with clients, and ensure compliance with company procedures. Attend ongoing training to stay aware of evolving industry and product changes. Streamlined documentation processes to improve accuracy and reduce processing time.

Greet and assist customers in processing transactions, maintaining the sales floor, and managing inventory, cold calling with promotions, sales events, and loyalty programs. Open credit accounts and track customer information.

Respond to and resolve customer complaints and concerns to ensure satisfaction, assist with shopping needs, and manage transactions; tasks include stocking shelves, building merchandise displays, and ensuring store cleanliness, organization, and inventory control.

• Conducted regular safety checks to ensure compliance with health regulations.