Brianna Hernandez
Santa Barbara
Summary
Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Barista
Coffee Bean & Tea Leaf
08.2021 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
Before and After School Program Leader
A-OK
08.2024 - Current
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 30 students.
- Implemented effective behavior management strategies, creating a safe and supportive environment for all participants.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
Stylist Sales Associate
Creations Boutique
02.2024 - 09.2024
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Teaching Assistant
Harding Elementary School
04.2023 - 06.2023
- Assisted teachers in creating lesson plans and providing instructional materials.
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Facilitated small group instruction sessions on various topics.
- Monitored student progress by keeping detailed records of academic performance.
- Instructed students individually or in groups to reinforce learning concepts.
- Encouraged students to take an active role in their own learning process.
- Maintained a safe environment for all students while adhering to school policies and procedures.
- Collaborated with other faculty members to plan lessons that promote critical thinking skills.
Human Resources Assistant Intern
Learn4Life
06.2022 - 08.2023
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Prepared job postings for open positions on the company website and other job boards.
- Developed recruitment strategies to attract qualified candidates for open positions.
Sales Associate
Brandy Melville
08.2022 - 10.2022
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Arts - English
University of California, Santa Barbara
Santa Barbara, CA06.2026
High School Diploma -
Antelope Valley Learning Academy
05.2022
Skills
- Active Listening Skills / Communication
- Opening and Closing Duties
- POS Systems
- Exceptional Customer Service
- Friendly and Outgoing
- Fluent in Spanish and English
- Safe Food Handling
- Cash handling
- Customer service
- Detail-oriented
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Education and Training
other,true,other
Timeline
Before and After School Program Leader
A-OK
08.2024 - Current
Stylist Sales Associate
Creations Boutique
02.2024 - 09.2024
Teaching Assistant
Harding Elementary School
04.2023 - 06.2023
Sales Associate
Brandy Melville
08.2022 - 10.2022
Human Resources Assistant Intern
Learn4Life
06.2022 - 08.2023
Barista
Coffee Bean & Tea Leaf
08.2021 - 08.2023
High School Diploma -
Antelope Valley Learning Academy
Bachelor of Arts - English
University of California, Santa Barbara
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