Brianna Gutierrez
Visalia
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
4
4
years of professional experience
Work History
Field Operations Specialist
Elite Corporate Medical Services
10.2023 - 10.2024
- Served as the client services liaison for field-related services, including managing contracts and schedule requests
- Scheduled staff to provide on-site services for all assigned contracts, adjusting schedules as needed for time-off requests
- Supervised field operations and student services staff, including training, performance management, and timekeeping
- Coordinated travel arrangements for staff, including hotel bookings and other necessary reservations
- Oversaw the maintenance and accuracy of patient records, ensuring compliance with relevant regulations
- Collaborated effectively with team members through clear and consistent communication
- Stayed informed about industry trends, best practices, and regulatory changes impacting assigned duties
- Performed additional duties and projects as assigned to support operational objectives
Stower
Amazon
01.2023 - 07.2023
- Removed merchandise from the backroom to stock on sales floor shelves
- Maintained cleanliness and organization of display cases, shelves, and aisles
- Scanned products and accurately placed them in bar-coded locations
- Operated machinery safely and efficiently
Housekeeper
710 Rentals
01.2022 - 10.2022
- Performed deep cleaning for 2+ story houses to prepare for guest arrivals
- Resolved conflicts affecting guest experiences and ensured a positive environment
- Assisted in laundry duties, including washing and folding bed linens and towels
- Presented and organized Airbnb setups for guest readiness
Crew Member
In-N-Out
01.2021 - 10.2021
- Managed cash transactions with accuracy and efficiency
- Opened and closed the restaurant, ensuring cleanliness and readiness for operations
- Prepared vegetables and cooked fries, maintaining food safety standards
- Performed deep cleaning tasks to maintain a hygienic environment
Education
CNA Program -
Visalia Adult School
Visalia, CA02.2025
Medical Terminology Certificate -
Tulare Adult School
Tulare, CA07.2023
High School Diploma -
Redwood High School
Visalia, CA06.2021
Skills
- Credit and cash transaction management
- Customer order recording
- Issue resolution and problem-solving
- Leadership and team supervision
- Computer proficiency
- Team collaboration and communication
- Multitasking and time management
- Quick learning and adaptability
Timeline
Field Operations Specialist
Elite Corporate Medical Services
10.2023 - 10.2024
Stower
Amazon
01.2023 - 07.2023
Housekeeper
710 Rentals
01.2022 - 10.2022
Crew Member
In-N-Out
01.2021 - 10.2021
Medical Terminology Certificate -
Tulare Adult School
High School Diploma -
Redwood High School
CNA Program -
Visalia Adult School
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