Brianna Gomez
Santa Ana
Summary
Luxury retail and operations specialist with 5+ years of experience in sales, inventory management, and client relationship building. Recognized for exceeding sales goals, supporting store operations, and delivering high-end customer experiences. Bilingual in Spanish and English.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Client Advisor
Louis Vuitton - LVMH
Costa Mesa
01.2025 - Current
- Assisted clients in selecting luxury products to enhance their lifestyle.
- Provided knowledge on brand heritage and craftsmanship to educate customers.
- Maintaining monthly sales goals over $150k.
- Client relationship building
- KPI's in sales, service, high-end sales, UPT, cross-selling and appointments.
Operations Associate
Louis Vuitton - LVMH
Costa Mesa
04.2021 - 01.2025
- Supported daily operations by managing inventory levels, receiving daily shipments, fulfilling orders and floor/ client advisor support.
- Assisted team members in executing standard operating policies and best practices.
- Maintained accurate records of shipments and inventory using EXCEL and RFID.
- Managing front of house operations. returns, client issues, assisting client advisors is selling ceremonies.
- Cash handling over $200k. Opening and closing registers count and managing bank deposits.
- Organizational practices with RTW, shoes, jewelry, accessories, etc.
- Maintaining KPIs in sales, inventory, service, shrink, order fulfillment.
Key Holder
Godiva Chocolates
Costa Mesa
04.2019 - 04.2021
- Managed store operations, ensuring smooth daily activities and exceptional customer service.
- Supervised staff, providing guidance and support during shifts to enhance team performance
- Food and Beverage handling.
Education
Bachelor of Science - Business Operations And Supply Chain
California State University, Fullerton
Fullerton, CA 08.2024 - 01.2026
Century High School
Santa Ana, CAAssociate of Arts -
Irvine Valley College
Irvine, CAAssociate of Science - Business Administration
Irvine Valley College
Irvine, CASkills
- Bilingual- Spanish
- Organization
- Critical and creative thinking
- Goal setting
- Team Collaboration
- Client relationship management
- Inventory management
- Leadership and Training
- Cash handling in large amounts, exceeding 100k
References
References available upon request.
Timeline
Client Advisor
Louis Vuitton - LVMH
01.2025 - Current
Bachelor of Science - Business Operations And Supply Chain
California State University, Fullerton
08.2024 - 01.2026
Operations Associate
Louis Vuitton - LVMH
04.2021 - 01.2025
Key Holder
Godiva Chocolates
04.2019 - 04.2021
Associate of Arts -
Irvine Valley College
Associate of Science - Business Administration
Irvine Valley College
Century High School