Summary
Overview
Work History
Education
Skills
References
Timeline
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Brianna Gaines

Bowmanville,ON

Summary

Organized and efficient receptionist with proven experience in managing front desk operations, including customer inquiries and appointment scheduling. Strong communication skills facilitate clear interactions with clients and team members. Improved office processes to enhance workflow and client satisfaction. Created a welcoming atmosphere while effectively managing multiple tasks.

Overview

8
8
years of professional experience

Work History

Receptionist

Kiromedica Health Centre
Toronto, ON
03.2024 - 02.2025
  • Maintained organized calendars for healthcare providers by scheduling appointments efficiently.
  • Greeted patients and visitors professionally, ensuring a welcoming environment.
  • Processed patient registration forms and verified insurance information accurately.
  • Managed patient records using electronic health record systems to enhance accessibility.
  • Prepared payroll reports and summaries to facilitate timely payment processing.

Front Desk Administrator

Massage Addict
Toronto, ON
03.2023 - 08.2024
  • Assisted clients with inquiries, delivering accurate information about available services.
  • Maintained an organized and clean front desk area and waiting room to enhance the client experience.
  • Executed administrative tasks, including filing, copying, data entry, and document scanning.
  • Managed client scheduling and confirmed appointments for therapy sessions efficiently.
  • Processed payments and maintained transaction records with precision and accuracy.

Cashier

Skyzone
Toronto, ON
01.2017 - 03.2020
  • Executed cash transactions efficiently during peak hours to enhance workflow.
  • Maintained organized checkout area, ensuring cleanliness and operational readiness.
  • Provided timely assistance and product information to address customer inquiries.
  • Restocked merchandise regularly to optimize inventory management during shifts.
  • Trained new team members on cash register operations and stock procedures.

Education

Associate of Science - Office Administration Health Services

Centennial College
Toronto
06-2025

Associate of Arts - Business

Centennial College
Toronto, ON
06-2023

High School Diploma -

Notre Dame High School
Toronto
06-2017

Skills

  • Electronic health records
  • Patient registration
  • Appointment scheduling
  • Customer service
  • Data entry
  • Payroll administration

References

References available upon request.

Timeline

Receptionist

Kiromedica Health Centre
03.2024 - 02.2025

Front Desk Administrator

Massage Addict
03.2023 - 08.2024

Cashier

Skyzone
01.2017 - 03.2020

Associate of Science - Office Administration Health Services

Centennial College

Associate of Arts - Business

Centennial College

High School Diploma -

Notre Dame High School

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