Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Feltham

St. John's,NL

Summary

Accomplished Social Worker with a proven track record at Newfoundland Health Services, demonstrating extensive experience in providing support to diverse populations, including individuals with complex mental health needs and at-risk children and adults. Skilled in developing and implementing personalized care plans, conducting thorough assessments, and facilitating effective communication among clients, families, and interdisciplinary teams. Demonstrates a strong commitment to advocacy, ensuring clients receive necessary resources and services. Proficient in crisis intervention, supportive therapy, and community outreach, with a proven ability to enhance clients’ emotional, social, and physical well-being. Holds active registration with the NLCSW and multiple relevant certifications, including ASIST and MOAB, reinforcing a solid foundation in best practices and ethical standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Social Worker II - Clinical Efficiency

Newfoundland Health Services
01.2024 - Current
  • Serve as the sole social worker for St. Claire's Mercy Hospital and Health Science Centre during evenings and weekends, demonstrating a high level of leadership.
  • Guide social workers in developing complex discharge plans, ensuring comprehensive and effective transitions for patients.
  • Advise on home support and placement assessments, enhancing the quality of care provided.
  • Independently approve home support services for patients, ensuring timely access to necessary resources.
  • Conduct assessments for patients requiring home supports and placement in care facilities, facilitating appropriate service delivery.
  • Collaborate as part of an interdisciplinary team to deliver holistic patient care.
  • Advocate for patients to secure subsidies and services, ensuring they receive the support they need.
  • Provide supportive and resource counseling to patients, fostering their emotional well-being and access to care.
  • Compose letters of support for patients to facilitate access to necessary resources.
  • Utilize motivational interviewing, supportive therapy, and resource counseling techniques to empower patients.
  • Maintain knowledge surrounding Newfoundland Health Service policies and procedures.
  • Uphold the Canadian Association of Social Workers Code of Ethics

Social Worker I

Newfoundland Health Services
05.2021 - 01.2024

Waterford Hospital (Temporary full-time, June 2023 – January 2024), Emergency Department (Permanent full-time, January 2022- June 2023), Casual Float (37.5 hours a week, May 2021 – January 2022)

  • Collaborated with interdisciplinary teams to develop patient-centered discharge plans.
  • Conducted comprehensive assessments to identify clients' risks and needs.
  • Evaluated patients for eligibility for home support services and independently approved necessary support hours.
  • Assessed patients for placement in care homes and coordinated with Placement Services to advocate for timely placements.
  • Completed referrals to programs and services, adhering to best practice guidelines and ethical standards.
  • Coordinated with community organizations to secure essential services for patients.
  • Mediated conflicts between patients and their families, facilitating constructive family meetings.
  • Assisted patients in securing shelter and essential resources.
  • Provided education to patients regarding their health diagnoses, promoting understanding and self-management.
  • Advocated for clients to obtain relevant subsidies and services.
  • Composed letters of support for patients to facilitate access to necessary resources.
  • Utilized motivational interviewing, supportive therapy, and resource counseling techniques to empower patients.
  • Uphold the Canadian Association of Social Workers Code of Ethics
  • Maintain knowledge surrounding Newfoundland Health Service's polices and procedures.

Home Support Worker/Mental Health Support Worker

Bayshore Home Health
01.2019 - 05.2021
  • Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
  • Improved independence and quality of life for clients through assistance with daily living tasks.
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain clean and organized living environment for clients.
  • Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
  • Worked one-on-one with clients diagnosed with complex mental illnesses, providing tailored support and care.
  • Engaged clients in recreational and skill-building activities to promote socialization and personal development.
  • Communicated regularly with family members to update them on clients' conditions and progress as needed.
  • Provided supportive therapy and resource counseling to address clients’ needs and enhance well-being.

Social Work Student

Newfoundland Health Services
01.2021 - 04.2021
  • Coordinated with a field instructor to develop discharge plans.
  • Maintained a high level of attentiveness and vigilance in all aspects of patient care.
  • Facilitated weekly group therapy sessions under the supervision of my field instructor, promoting group dynamics and individual growth.
  • Collaborated effectively within interdisciplinary teams to enhance patient outcomes.
  • Conducted motivational interviewing, supportive therapy, and resource counseling under the guidance of my field instructor.
  • Completed student research on barriers to discharging clients with complex needs, contributing to improved practices.

Social Work Student

Children, Seniors, and Social Development
09.2019 - 12.2019


  • Gathered and interpreted complex information regarding individuals and situations to inform decision-making.
  • Assisted with home visits to assess client needs and conditions.
  • Supported investigations related to allegations of child abuse, endangerment, neglect, and other risks to children.
  • Participated in interviewing clients of all ages, ensuring a compassionate and respectful approach.
  • Contributed to the development of child safety plans, prioritizing the well-being of at-risk children.
  • Documented all phone calls, interviews, and interactions with clients to maintain accurate records.
  • Helped clients enhance their social, physical, psychological, and emotional well-being through targeted interventions.

Education

Master of Social Work -

Wilfrid Laurier University
Brantford, Ontario - Distance Education
12-2026

Bachelor of Social Work -

Memorial University of Newfoundland
St John's, NL
05-2021

Skills

  • Empathy and Active Listening
  • Effective Communication
  • Conflict Resolution
  • Cultural Competence
  • Critical Thinking
  • Problem-Solving
  • Knowledge of Best Practices and Ethical Guidelines
  • Awareness of Regulatory Standards

Certification

  • Delegation of Authority
  • CRMS Training
  • RAI-HC and RAI-CA Training
  • Suicide Prevention Training
  • Active Registration with NLCSW (3873)
  • Aboriginal Cultural Diversity Training
  • ASIST (Applied Suicide Intervention Skills Training)
  • MOAB (Management of Aggressive Behavior) Certification

Timeline

Social Worker II - Clinical Efficiency

Newfoundland Health Services
01.2024 - Current

Social Worker I

Newfoundland Health Services
05.2021 - 01.2024

Social Work Student

Newfoundland Health Services
01.2021 - 04.2021

Social Work Student

Children, Seniors, and Social Development
09.2019 - 12.2019

Home Support Worker/Mental Health Support Worker

Bayshore Home Health
01.2019 - 05.2021

Master of Social Work -

Wilfrid Laurier University

Bachelor of Social Work -

Memorial University of Newfoundland
Brianna Feltham