Brianna Felkins
Escondido,CA
Overview
6
6
years of professional experience
Work History
Intern & Assistant Teacher
Children's Paradise
08.2022 - 03.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Promoted language development skills through reading and storytelling.
- Prepared meals and snacks for children based on dietary guidelines.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
Expeditor
Richie's Diner
01.2022 - 04.2023
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Provided attentive service and proactively assessed guest needs.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Addressed customer complaints and inquiries to verify satisfaction.
Full Time Associate
Chick-fil-A
04.2021 - 09.2021
- Accurately operated cash register to process customer payments.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Made change and returned correct cash and coin to patrons.
Seasonal Employee
CSUSM Bookstore
07.2019 - 05.2020
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Provided basic computer assistance to help patrons access needed resources.
- Provided assistance and support to staff in regard to facility maintenance, security and services.
- Created welcoming and comfortable space by keeping library clean and organized.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Located library materials, resources and technologies to fulfill patron requests.
- Organized library shelves, materials and equipment in clear, alphabetized order.
Full Time Associate
Taco Bell
02.2019 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Froyoland
01.2018 - 03.2019
- Greeted incoming customers and provided reliable, friendly customer service.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
Bachelor of Arts - Human Development (Health Services)
California State University of San Marcos
San Marcos, CA12.2023
Skills
- Exceptional Communicator
- Complex Problem-Solving
- Hospitality and Accommodation
- Performing Needs Assessments
- Customer Service and Assistance
- Social Perception
Timeline
Intern & Assistant Teacher
Children's Paradise
08.2022 - 03.2024
Expeditor
Richie's Diner
01.2022 - 04.2023
Full Time Associate
Chick-fil-A
04.2021 - 09.2021
Seasonal Employee
CSUSM Bookstore
07.2019 - 05.2020
Full Time Associate
Taco Bell
02.2019 - 08.2019
Team Member
Froyoland
01.2018 - 03.2019
Bachelor of Arts - Human Development (Health Services)
California State University of San Marcos