Overview
Work History
Education
Skills
Timeline
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Brianna Felkins

Escondido,CA

Overview

6
6
years of professional experience

Work History

Intern & Assistant Teacher

Children's Paradise
08.2022 - 03.2024
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Promoted language development skills through reading and storytelling.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.

Expeditor

Richie's Diner
01.2022 - 04.2023
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Provided attentive service and proactively assessed guest needs.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Addressed customer complaints and inquiries to verify satisfaction.

Full Time Associate

Chick-fil-A
04.2021 - 09.2021
  • Accurately operated cash register to process customer payments.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Made change and returned correct cash and coin to patrons.

Seasonal Employee

CSUSM Bookstore
07.2019 - 05.2020
  • Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
  • Provided basic computer assistance to help patrons access needed resources.
  • Provided assistance and support to staff in regard to facility maintenance, security and services.
  • Created welcoming and comfortable space by keeping library clean and organized.
  • Maintained accurate records and confidentiality of library book and periodical inventory.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Organized library shelves, materials and equipment in clear, alphabetized order.

Full Time Associate

Taco Bell
02.2019 - 08.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Team Member

Froyoland
01.2018 - 03.2019
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Education

Bachelor of Arts - Human Development (Health Services)

California State University of San Marcos
San Marcos, CA
12.2023

Skills

  • Exceptional Communicator
  • Complex Problem-Solving
  • Hospitality and Accommodation
  • Performing Needs Assessments
  • Customer Service and Assistance
  • Social Perception

Timeline

Intern & Assistant Teacher

Children's Paradise
08.2022 - 03.2024

Expeditor

Richie's Diner
01.2022 - 04.2023

Full Time Associate

Chick-fil-A
04.2021 - 09.2021

Seasonal Employee

CSUSM Bookstore
07.2019 - 05.2020

Full Time Associate

Taco Bell
02.2019 - 08.2019

Team Member

Froyoland
01.2018 - 03.2019

Bachelor of Arts - Human Development (Health Services)

California State University of San Marcos

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Brianna Felkins