Brianna Faulkner

Over 8 years customer service experience, provided exceptional customer service with a smile Proficient in Microsoft Office ( Excel, PowerPoint and Word) Reliable and Punctual; always 15 minutes early for all shifts. Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

• Smart Serve
• Service Excellence (OTEC)
• Health & Safety
• Team Building
• Point of Sales Training
• Safe Food Handling
• First Aid & CPR
• Stress Winner

• Placement Student, Tree of Life Childcare Centre, Westbrook, ON, 01/01/23, 04/01/23, Engages each child individually each day, and makes every effort to greet every parent/guardian/caregiver, Able to implement the four foundations of “How Does Learning Happen” through observations, reflections, documentations, and curriculum planning, Work as a team member; serve as a role model, Plan and maintain an environment that protects the health, security and well-being of children, Lead activities by telling or reading stories, teaching songs, taking children to local points of interest and providing opportunities to express creativity through the media of art, dramatic play, music and physical activity
• Key Holder, Northern Reflections, Kingston, ON, 01/01/19, 05/01/23, Responsible for coordinating the sales department, supporting management, and ensuring sales quotas are reached, Strong communication skills for interactions with customers and sales staff, Leadership skills, Strategic planning, Familiarity with effective sales strategies, Inspirational attitude and ability to create a motivating environment, Ability to train others effectively, Product knowledge, Customer service skills, including how to handle upset customers
• Retail Sales Lead, Northern Reflections, Kingston, ON, 01/01/19, 05/01/23, Responsible for coordinating the sales department, supporting management, and ensuring sales quotas are reached, Strong communication skills for interactions with customers and sales staff, Leadership skills, Strategic planning, Familiarity with effective sales strategies, Inspirational attitude and ability to create a motivating environment, Ability to train others effectively, Product knowledge, Customer service skills, including how to handle upset customers
• Store Team Lead, Northern Reflections, Kingston, ON, 01/01/19, 05/01/23, Responsible for coordinating the sales department, supporting management, and ensuring sales quotas are reached, Strong communication skills for interactions with customers and sales staff, Leadership skills, Strategic planning, Familiarity with effective sales strategies, Inspirational attitude and ability to create a motivating environment, Ability to train others effectively, Product knowledge, Customer service skills, including how to handle upset customers