Brianna Everett
Alo Yoga
Carlsbad,CA
1
Certification
5
years of professional experience
Experienced beauty and wellness professional with expertise in esthetics, luxury retail, sales, and client-focused service. Skilled in delivering customized skincare treatments, enhancing client education, and fostering relationships that drive product sales. Committed to creating personalized experiences that empower clients to look and feel their best.
Work History
Licensed Esthetician
2 Years 5 Months- Perform customized basic and acne-focused facials, LED light therapy, and microdermabrasion based on individual client needs and skincare goals.
- Conduct thorough skin analyses and educate clients on personalized skincare routines, product recommendations, and post-treatment care.
- Create a relaxing, spa-like environment while providing attentive, personalized service focused on client comfort and satisfaction.
- Recommend and sell professional skincare products tailored to individual needs and treatment aftercare to support continued results.
- Build strong client relationships through personalized consultations, skincare education, and follow-up to foster client retention and trust.
Operations Lead
3 Years 3 Months- Oversee daily operational workflows like shipment processing and sales floor replenishment to maintain product availability, organization, and visual presentation standards.
- Lead daily shifts as Manager on Duty, driving team performance against key performance indicators (KPIs) and daily sales goals while maintaining operational efficiency and exceptional customer service.
- Handle customer concerns and resolve issues with professionalism, using strong communication and problem-solving skills to maintain a positive customer experience.
- Deliver personalized styling and sales support, building strong client relationships and cultivating a repeat clientele through tailored product recommendations and exceptional service.
- Coach and support team members by providing direction, feedback, and hands-on leadership to maintain a motivated team and deliver a consistent customer experience.
Shift Lead
2 Years- Led daily shifts as a Shift Lead and key holder, overseeing store operations and ensuring smooth, efficient service.
- Open and close the store, handling key-holder responsibilities and ensuring procedures are followed.
- Support and motivate team members while maintaining a positive, customer-focused environment.
- Streamlined workflow processes to enhance efficiency during peak hours and delegated tasks to maintain productivity.
- Managed inventory levels, conducted regular stock assessments, and reordered supplies.
Education
Esthetics Diploma
High School Diploma
Skills
Collaborative teamwork abilities
Client engagement
Shift operations leadership
Effective brand representation
Personalized skincare analysis
Strong communication skills
Facials and acne treatments
Product knowledge and recommendation
Certification
Esthetician License
Timeline
Licensed Esthetician
SkinBLISS
04.2024 - CurrentRead More
Operations Lead
Alo Yoga
06.2023 - CurrentRead More
Shift Lead
Nekter Juice Bar
06.2021 - 06.2023Read More
Palomar Institute of Cosmetology
Esthetics Diploma
Read More
San Marcos High School
High School Diploma
Read More