Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brianna Duncan

Stevenson Ranch

Summary

Experienced with managing guest orders and providing high-quality service in fast-paced environments. Utilizes strong multitasking abilities to ensure timely and accurate delivery of beverages. Always maintaining a professional demeanor and creating positive guest experiences through effective communication and teamwork.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bottle Server

Dames & Games
12.2023 - 04.2025
  • Increased overall sales by upselling premium bottles, mixers, and additional services.
  • Built strong relationships with returning customers, fostering loyalty and positive word-of-mouth referrals.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing the quality of service.
  • Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.

Server

Pitfire Artisan Pizza
08.2022 - 11.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Office Assistant

Cornerstone Packing and Cooling
04.2019 - 08.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Updated spreadsheets to track, analyze, and report on any listeria outbreaks.

Education

Bachelor of Science - Marketing

California State University, Northridge
Northridge, CA
05-2025

Associate of Science - Business Administration

Fresno City College
Fresno, CA
01.2022

Skills

  • Marketing
  • Social Media
  • Problem Solving
  • Adaptable
  • Built strong client relationships
  • Client engagement
  • Google analytics
  • Competitive analysis
  • Adobe creative suite
  • Event planning

Certification

Hubspot Social Media Certification 1 & 2

Hubspot Digital Marketing Certification

Timeline

Bottle Server

Dames & Games
12.2023 - 04.2025

Server

Pitfire Artisan Pizza
08.2022 - 11.2023

Office Assistant

Cornerstone Packing and Cooling
04.2019 - 08.2022

Bachelor of Science - Marketing

California State University, Northridge

Associate of Science - Business Administration

Fresno City College

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