Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Aranda

Bakersfield

Summary

Responsive Team Leader with expertise in employee management, training, and group leadership. Maintains group safety and strict performance standards with successful monitoring strategies. Dedicated to accuracy and customer satisfaction.

Overview

8
8
years of professional experience

Work History

HR Assistant

City Of Arvin
10.2024 - Current
  • Streamlining employees’ personnel files and CA POST files for Police Department.
  • Maintaining physical and digital files for employees and their documents, benefits, and attendance records.
  • Organizing workers compensation files for case management.
  • Maintaining proper records of employee attendance and leave administration.
  • Assisting HR Manager with recruitments, submitting online job postings, shortlisting candidates, and scheduling job interviews.
  • Serving as a point of contact, providing smooth communication with employees, outside vendors and pending new recruits.
  • Managing and coordinating schedules for the HR department.
  • Providing administrative support and managing communications for the HR Manager.
  • Documenting staff changes, performance reports, and communications.
  • Scheduling onboarding tasks.
  • Assisting with large scale community event from inception, planning, to execution.
  • Liaison with community service partners for resource program administration.

· Regular and timely attendance

  • Perform related duties as requested.

Warehouse Operations Supervisor

Randstad- Dreyers Grand Ice Cream
06.2023 - 05.2024
  • Supervised and trained warehouse team to uphold safety and compliance with regulations
  • Coordinated with other departments to maintain proper stock levels for customer orders
  • Monitored warehouse for safety hazards and applied OSHA guidelines to mitigate issues and safeguard staff
  • Conducted performance evaluations for warehouse staff to ensure productivity goals were met or exceeded
  • Managed employee scheduling, labor requirements and task delegation to meet business demands
  • Conducted regular meetings with staff members to discuss progress towards goals, address concerns, or provide updates
  • Assessed staffing needs during peak seasons or high-volume periods; recruited additional personnel as needed

Team Lead Benefit Auditor

The Employment Development Department, Apple One
02.2022 - 02.2023
  • Assisted supervisor with managing team cases while also acting as a subject matter expert on UI cases
  • Identified cases that need to be reassigned, moved to another department or followed up on based on when the case was last worked
  • Handled the weekly up-training of a team of Benefit Auditors in duties including data entry procedures, troubleshooting, and compliance protocols
  • Assessed the information found while reviewing claims based on UI Code, Policies, and Procedures
  • Investigated and resolve discrepancies: taking corrective actions to resolve conflicts when necessary
  • Assigned cases to agents on an as-needed basis and reviewed the scores they've received on completed cases per the Quality Assurance scoring system
  • Submitted the decisions necessary for the State UI worker to approve or deny a claim/claimant's restrictions

Receptionist

H&R Block
01.2021 - 04.2021
  • Answered phones and greeted clients in a personalized, friendly, and inviting manner
  • Matched clients with the best-suited tax professional for their needs
  • Maintained office cleanliness and organization of resources

Shift Supervisor, Barista Trainer

Starbucks
02.2017 - 03.2019
  • Managed and trained shift teams to ensure the highest level of customer service, product quality, safety, cleanliness, and store operations
  • Provided coaching on performance expectations for all tasks within their job role
  • Ensured that associates are following company policies and procedures in order to maintain a high standard of excellence across the business

Education

High School Diploma -

American Home Schooling of Corr
06.2016

Skills

  • Excellent Communication
  • Conflict Resolution
  • Leadership
  • Critical Thinking
  • Interpersonal Skills
  • Time and Priority Management
  • Problem-Solving
  • Customer Service
  • Microsoft Office Suite
  • Salesforce OTECH
  • Empathetic
  • Patient
  • Technical Knowledge
  • Data Entry
  • Coaching and Mentoring
  • Organization
  • Performance monitoring
  • Time management
  • Employee Evaluation
  • Data analysis
  • Performance Improvement
  • Talent acquisition

Timeline

HR Assistant

City Of Arvin
10.2024 - Current

Warehouse Operations Supervisor

Randstad- Dreyers Grand Ice Cream
06.2023 - 05.2024

Team Lead Benefit Auditor

The Employment Development Department, Apple One
02.2022 - 02.2023

Receptionist

H&R Block
01.2021 - 04.2021

Shift Supervisor, Barista Trainer

Starbucks
02.2017 - 03.2019

High School Diploma -

American Home Schooling of Corr
Brianna Aranda