Brian Keith Bruce
Hanford,CA
Summary
Practical problem-solver with excellent issue and conflict resolution skills. Highly effective and knowledgeable in process improvement and inventory control. Encouraging manager and analytical problem-solver with a talent for excellent customer relations as well as relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact success. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Versatile and efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs. Resourceful and skilled at maintaining order and knowledgeable in public safety procedures, skilled at responding to emergencies, protecting people and property and promoting positive community relations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber And Lyft
12.2022 - 07.2023
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
Security Guard
San Joaquin Valley College
04.2023 - 06.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Tachi Yokut Tribe
01.2020 - 11.2022
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
State Police Officer
Atascadero
01.2018 - 12.2019
- Investigated crimes while securing perimeters and accident scenes and identifying and preserving evidence.
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity.
- Patrolled locations to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety.
Receptionist
Hacienda HealthCare
06.2014 - 10.2016
- Drafted professional memos, letters and marketing copy to support business objectives.
- Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Provided clerical support to company employees by copying, faxing and filing documents.
Business Manager
Launder Land
02.2005 - 04.2013
- Managed day-to-day business operations, and public relations.
- Managed supply and equipment inventory for business according to forecasts and needs.
- Oversaw all office operations for organization by processing vital documentation.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Kept operations in compliance with federal and state laws.
Business Owner/Operator
Self-employed
05.2008 - 08.2010
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Consulted with customers to assess needs and propose optimal service solutions.
- Input income and expense details into Microsoft Excel to track business finances and address variances.
- Learned and remained updated on statutory requirements and regulations.
Education
No Degree - Police Academy
College of The Sequoias
Visalia, CA08.2008
Associate of Science - Business Administration And Management
San Joaquin Valley College
Visalia, CA01.2006
Skills
- Problem resolution
- Supervision
- Time management
- MS Office Suite
- Documentation and reporting
- Excellent multi-tasking ability
- Organizational skills
- Office management
- Customer/Client relations
- Security awareness
- Verbal and written communication
- Decision-Making Abilities
- Customer Service
- Schedule Management
Certification
- First Aid/CPR Certified
Timeline
Security Guard
San Joaquin Valley College
04.2023 - 06.2023
Uber Driver
Uber And Lyft
12.2022 - 07.2023
Security Officer
Tachi Yokut Tribe
01.2020 - 11.2022
State Police Officer
Atascadero
01.2018 - 12.2019
Receptionist
Hacienda HealthCare
06.2014 - 10.2016
Business Owner/Operator
Self-employed
05.2008 - 08.2010
Business Manager
Launder Land
02.2005 - 04.2013
No Degree - Police Academy
College of The Sequoias
Associate of Science - Business Administration And Management
San Joaquin Valley College
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