Brian James Buchan
Napanee,ON
Summary
I have almost 22 years experience in the Fuels industry. My gas technician licensing has giving me the opportunity to grow as a person, while developing exceptional relationship skills with my coworkers and Clients. I have trained and supervised many new gas technicians who have grown and started their own enterprises. I stay in touch with most of them, as they contact me for technical and business advise.
i am always very friendly and have a positive attitude.
I am also serious when it is required and always treat others with respect.
I was used as an industry expert during my role as Nation Field manager. I was investigating incidents, damages, poor workmanship etc for all of Canada.
I would constantly be training and educating installers to complete work safely and to code.
I am seeking a position that will allow me to finish my career in the fuels industry over the next 20 years, while transitioning to an inspector/supervisor role.
I am physically able to continue my current role but am planning for the future as I age.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CEO/ GAS TECHNICIAN 2
MasterClass Mechanical Inc
Napanee
01.2023 - Current
- Developed and implemented strategic business plans to increase company profitability.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Developed strategies for improving customer service standards throughout the company.
- Hired, trained and mentored 2 staff members to maximize productivity.
- Inspected new installations of gas lines and equipment to ensure proper operation.
- Tested for gas leaks in residential and commercial buildings using specialized tools and meters.
- Installed, maintained and repaired natural gas piping systems for residential and commercial customers.
- Provided technical advice to clients regarding the installation of gas line appliances.
- Conducted safety checks on existing systems to ensure compliance with local regulations.
- Assisted in the design of new gas line systems for both residential and commercial applications.
- Responded promptly to emergency service calls related to gas leaks or fires caused by malfunctioning equipment.
- Adhered strictly to safety guidelines while working with flammable gases like propane or natural gas.
National Field Manager/Gas Fitter
QuickContractors.com Inc
Napanee
07.2019 - 01.2023
- Resolved customer complaints in a timely manner.
- Assisted in the development of new products or services.
- Investigated customer feedback regarding products or services offered by the company.
- Prepared assignments and schedules for field team, equipped team with materials and tools required and managed client relations by acting as liaison between client, team and vendors.
- Managed field crews and technicians working at customer job sites and verified strong job performance via metrics tracking and customer satisfaction interviews.
- Assigned crew members to specific job assignments, carefully matched job complexity with installation crew member's skills and experience and followed up to verify right fit.
- Researched and understood local and regional building codes and environmental, health and safety requirements and orchestrated full compliance of team's on-site work.
- Interviewed job candidates and arranged for new-hire participation in vendor and in-house training programs.
- Arranged and contracted for support of proven subcontractors and vendors needed to complete field construction work in support of company field crew.
- Advised customers on how to use their gas fittings safely and efficiently.
- Assembled new appliances according to manufacturer's instructions before connecting them to the gas supply line.
- Ensured compliance with local regulations regarding installation standards and safety protocols.
- Kept up-to-date with changes in legislation relating to gas fitting operations.
- Threaded and installed pipe using pipe wrench and dies.
- Installed, maintained and repaired gas meters, regulator, gas lines and gas appliances.
- Installed piping systems for plumbing for both domestic and HVAC lines.
CEO/Gas Technician
Canadian Gas Service
Oshawa, ON
06.2002 - 07.2019
- Developed and implemented strategic business plans to increase company profitability.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Hired, trained and mentored 20+ staff members to maximize productivity.
- Inspected new installations of gas lines and equipment to ensure proper operation.
- Tested for gas leaks in residential and commercial buildings using specialized tools and meters.
- Installed, maintained and repaired natural gas piping systems for residential and commercial customers.
- Provided technical advice to clients regarding the installation of gas line appliances.
- Conducted safety checks on existing systems to ensure compliance with local regulations.
- Responded promptly to emergency service calls related to gas leaks or fires caused by malfunctioning equipment.
- Adhered strictly to safety guidelines while working with flammable gases like propane or natural gas.
- Followed up with customers after job completion to ensure satisfaction with services provided.
Education
Gas Technician Level 2&3 - Gas Technician Licensing Ontario
Hi Mark Occupation Skills Training Center
Toronto, ON06-2002
Skills
- I have moderate experience with Word, Excel and outlook I also have experience with multiply online team meets
- I am great with multitasking
- I meet all deadlines on time
- I can handle a high stress atmosphere
- I enjoy learning new skills and adapt easily
Certification
- Gas Technician level 2 & 3 2002
- TSSA contractors registration 2002-2019 & 2023 - present (held successfully without incidents)
- Generac systems training level 1 2016 USA.
References
References available upon request.
Timeline
CEO/ GAS TECHNICIAN 2
MasterClass Mechanical Inc
01.2023 - Current
National Field Manager/Gas Fitter
QuickContractors.com Inc
07.2019 - 01.2023
CEO/Gas Technician
Canadian Gas Service
06.2002 - 07.2019
Gas Technician Level 2&3 - Gas Technician Licensing Ontario
Hi Mark Occupation Skills Training Center
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