Brianda Rivera
San Bruno,CA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture . Detail-oriented and committed to maintaining highest quality control and patient care standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager/waitress
Big Joes 8
12.2021 - Current
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Phlebotomist Extern
Parkside Family Medical Group
12.2024 - 12.2024
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
- Centrifuged blood samples as outlined in clinical protocols.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Reviewed and processed requisitions for laboratory tests.
Medical Assistant Extern
Mercy Medical Group
03.2022 - 03.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Welcomed patients and inquired about wellbeing since last treatment.
- Collected histories, vitals, and current complaints via patient interviews.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Certificate of Technical Studies - Phlebotomy
Northern California Nursing Academy
Daly City, CA12-2024
Certificate - Medical Assisting
Unitek College
South San Francisco, CA06-2022
High School Diploma -
Capuchino High School
San Bruno, CA05-2020
Skills
- Recruiting and interviewing
- Staff development
- Decision-making
- Conflict resolution
- Orientating and training
- Customer relations
- Proper labeling
- Patient identification
- Patient confidentiality
- Venipuncture
- Patient care
- Cleaning and sanitation protocols
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Languages
Spanish
Full Professional
Timeline
Phlebotomist Extern
Parkside Family Medical Group
12.2024 - 12.2024
Medical Assistant Extern
Mercy Medical Group
03.2022 - 03.2022
Assistant Manager/waitress
Big Joes 8
12.2021 - Current
Certificate of Technical Studies - Phlebotomy
Northern California Nursing Academy
Certificate - Medical Assisting
Unitek College
High School Diploma -
Capuchino High School
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