Open To Work
Briana N'cole Chun
Behavioral Health Administrative Assistant
Culver City,CA
Summary
A dedicated mental health proponent and future behavioral health clinician aiming to provide an empathetic, culturally competent, and safe environment for future clients. 15 years of professional experience. Seasoned professional adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments, and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.
Overview
15
15
years of professional experience
Work History
Psych Social Clerk in Chemical Dependency
Kaiser Permanente
Los Angeles
02.2024 - Current
- Process patient information and maintain accurate electronic records.
- Assist in scheduling and managing office appointments.
- Handles incoming calls and addresses patient inquiries efficiently.
- Preparing documents and reports for departmental meetings and reviews.
Psychiatric Appointment Clerk
Kaiser Permanente
Harbor City
03.2020 - 02.2024
- Scheduled patient appointments using electronic health record systems.
- Coordinated referrals between primary care physicians and specialists.
Nutrition Ambassador
Kaiser Permanente
Los Angeles
08.2020 - 03.2020
- Reviewed medical records of clients to ensure proper patient nutritional needs.
- Provided nutrition services to hospital patients.
Personal Attendant
Partners of Change
Hawthorne
07.2018 - 08.2018
- Assisted clients with disabilities with daily living activities and personal care needs.
Postal Clerk
United States Postal Service
Los Angeles
10.2015 - 01.2017
- Processed incoming and outgoing mail efficiently and accurately.
- Sorted mail based on destination and delivery routes promptly.
Studio Artist
Color Me Mine
Beverly Hills
07.2013 - 05.2015
- Created pottery designs for customer orders and studio displays.
- Organized and executed engaging ceramics workshops and parties for diverse age groups (e.g., children's birthdays, corporate adult team-building events).
- Developed promotional artwork to enhance studio visibility and customer engagement.
Education
Master's - Counseling
Loyola Marymount University
Los Angeles, CA05-2027
Bachelor of Arts - Psychology
California State University Dominguez Hills
Carson, CA05-2023
Skills
- Exceptional communication skills
- Adaptability
- Patient relations
- Office administration
- Patient communication
- Customer satisfaction
- Peer relationships
- Research
- Verbal and written communication
- Customer service
Leadership Experience
Co-lead, LMU Success Coach for 5th-grade Stress Management Counseling Group, Wish Elementary School, Highlighted for exceptional customer service in a healthcare setting.
Timeline
Psych Social Clerk in Chemical Dependency
Kaiser Permanente
02.2024 - Current
Nutrition Ambassador
Kaiser Permanente
08.2020 - 03.2020
Psychiatric Appointment Clerk
Kaiser Permanente
03.2020 - 02.2024
Personal Attendant
Partners of Change
07.2018 - 08.2018
Postal Clerk
United States Postal Service
10.2015 - 01.2017
Studio Artist
Color Me Mine
07.2013 - 05.2015
Master's - Counseling
Loyola Marymount University
Bachelor of Arts - Psychology
California State University Dominguez Hills