Briana Trimmings
Halifax,NS
Summary
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Overview
9
9
years of professional experience
Work History
Co Owner
Carmel City Boutique
Halifax, NS
08.2021 - 05.2024
- Developed strategies for increasing customer loyalty and satisfaction.
- Analyzed financial reports to identify areas of improvement in operations.
- Created marketing campaigns to promote products and services.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Conducted market research initiatives to identify trends in consumer behavior.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Coordinated special events such as product launches or promotional campaigns.
Bartender Shift Manager
HFX Sports Bar and Grill
Halifax, Nova Scotia
11.2019 - 05.2021
- Developed and implemented staff training program to ensure quality customer service.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
- Conducted weekly meetings with staff members in order to discuss upcoming events and promotions.
- Implemented new policies and procedures related to customer service and operational processes.
Retail Sales Associate
The Gap
Halifax, Nova Scotia
03.2015 - 11.2019
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Operated point-of-sale systems accurately to process payments from customers.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
Education
BBA - Business Administration
Dalhousie University
Halifax, None05-2021
Skills
- Recruiting and training
- Customer Retention
- Budget Development
- Business Growth
- Policy and procedure implementation
Timeline
Co Owner
Carmel City Boutique
08.2021 - 05.2024
Bartender Shift Manager
HFX Sports Bar and Grill
11.2019 - 05.2021
Retail Sales Associate
The Gap
03.2015 - 11.2019
BBA - Business Administration
Dalhousie University