Briana Sanchez
Richmond
Summary
Dynamic manager with expertise in staff training and food safety compliance. Proven track record in enhancing customer service and improving team performance.
Results-driven professional skilled in inventory management and customer service. Demonstrated ability to resolve complaints effectively, ensuring high customer satisfaction and loyalty while maintaining food safety standards.
Accomplished manager delivering exceptional food preparation quality, driving effective inventory management, and fostering a culture of compliance and staff development. Ready to leverage leadership skills to enhance operational efficiency and customer satisfaction.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2
2
years of professional experience
Work History
Manager
Five Guys
Pinole
08.2023 - 09.2025
- Supervised daily operations to ensure quality and consistency in food preparation.
- Trained new staff on customer service standards and food safety practices.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Led team meetings to discuss performance, address concerns, and share best practices.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Skills
- Inventory management
- Staff training
- Customer service
- Food safety compliance
Languages
Spanish
Professional
Affiliations
Soy una persona muy activa y con mucha energia
Timeline
Manager
Five Guys
08.2023 - 09.2025