Briana Rios

I provide front-desk support and coordinate patient care in a high-volume dental office. My responsibilities include scheduling appointments, verifying insurance, and maintaining a clean, welcoming environment. I ensure patients feel comfortable, well-informed about their procedures, and follow-up care. The most rewarding part of my role is seeing patients leave happy and confident in their smiles.

• Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
• Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

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• Organized store by returning merchandise to proper areas and restocked displays.
• Greeted customers and provided exceptional customer service.
• Engaged customers in friendly, professional dialogue to determine needs.