Briana Puckett
San Pablo
Summary
Dynamic and results-driven professional with over 5 years of experience in service and support, eager to leverage developed skills to contribute effectively to organizational success. Known for a personable and friendly demeanor, combined with a solution-oriented approach that fosters positive relationships and enhances team collaboration. Highly adaptable and motivated, demonstrating a strong work ethic and the ability to excel in both team-based environments and independent roles. Committed to delivering exceptional service while continuously seeking opportunities for personal and professional growth.
Overview
7
7
years of professional experience
Work History
Instructional Assistant
YMCA of the East Bay
12.2022 - Current
- Assisted in developing and implementing lesson plans aligned with curriculum standards.
- Supported classroom management by facilitating student engagement and maintaining a positive learning environment.
- Collaborated with teachers to assess student progress and adapt instructional materials as needed.
- Provided individualized support to students, addressing diverse learning needs and promoting academic growth.
- Mentored new instructional staff on effective strategies for student interaction and classroom dynamics.
- Coordinated communication between teachers, parents, and support staff to foster a collaborative educational environment.
Lead Consultant
Fedex Office
06.2021 - 11.2022
- Used clients' requirements to develop targeted solutions to fit specific needs.
- Determined project deliverables and tasks based on milestone dates and deadlines.
- Investigated and resolved customer complaints, and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Led project teams to streamline operational workflows, enhancing efficiency across service delivery.
- Mentored junior consultants, fostering a culture of knowledge sharing and professional growth.
Assistant Teacher
Spectrum Center Schools
12.2018 - 06.2021
- Monitored students in class, hallways, and the cafeteria to supervise, enforce rules, and support the lead teacher.
- Memorized individual student portfolios for proper day-to-day student handling.
- Leveraged evidence-based techniques to foster academic progress, social skills, and critical thinking.
- Collaborated with lead teachers to develop and implement individualized education plans for students.
- Supported classroom management strategies to enhance student engagement and learning experiences.
Education
Associate of Science - Psychology
Contra Costa College
San Pablo, Ca06-2026
High School Diploma - undefined
De Anza High School
Richmond, Ca06.2017
Skills
- Safe and vault operation
- POS systems
- First Aid/CPR
- Technologically savvy
- Effective communication
- Conflict resolution
- Team leadership & development
- Client service and rapport
- Analytical thinking
- Employee management
Timeline
Instructional Assistant
YMCA of the East Bay
12.2022 - Current
Lead Consultant
Fedex Office
06.2021 - 11.2022
Assistant Teacher
Spectrum Center Schools
12.2018 - 06.2021
High School Diploma - undefined
De Anza High School
Associate of Science - Psychology
Contra Costa College