Briana Hernandez
Heber
Summary
Dynamic and highly motivated professional with extensive experience in customer service and sales. Proven ability to streamline operations and enhance client satisfaction through effective communication and teamwork. Skilled in maintaining hygiene standards and managing point-of-sale transactions, consistently achieving sales targets.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Barber/Cosmetologist
Banderas barber and beauty
Heber
04.2025 - Current
- Delivered exceptional customer service by building strong chent relationships and tailoring experiences to individual needs resulting in high customer retention and repeat business.
- Managed appointment schedules, walk-in clients, and wait times efficiently, ensuring smooth daily operations and a positive customer experience under pressure.
- Sold services based on client needs and preferences, consistently meeting and exceeding sales targets.
- Maintained a clean, organized, and visually appealing workspace demonstrating attention to detail and compliance with hygiene and presentation standards.
- Handled point-of-sale transactions and managed cash and digital payments accurately and professionally.
Front End Associate
Walmart
Brawley
07.2024 - 03.2025
- Assisted customers with product selection and inquiries.
- Maintained clean and organized sales floor displays.
- Operated cash register and processed customer transactions.
- Collaborated with team to achieve daily operational tasks.
- Provided excellent customer service and resolved issues promptly.
- Greeted customers warmly upon arrival and identified their needs.
Education
Cosmetology License - Cosmetology
Learning Institution of Southern California
El Centro, CA 09.2024 - 04.2025
Calipatria High School
Calipatria, CASkills
- Quick learner
- Customer safety
- Highly motivated self-starter
- Professional manner
- Team collaboration
- Verbal communication strength
- Cleaning and sanitation
References
References available upon request.
Timeline
Barber/Cosmetologist
Banderas barber and beauty
04.2025 - Current
Cosmetology License - Cosmetology
Learning Institution of Southern California
09.2024 - 04.2025
Front End Associate
Walmart
07.2024 - 03.2025
Calipatria High School