Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Taking Extra hours at work
Timeline
Generic

Briana Gustave

Bradford,ON

Summary

Proven leader

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings, and always eager to take on more task and roles.

Overview

4
4
years of professional experience

Work History

Shift Manager

McDonald's
11.2020 - Current
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.

Education

High School Diploma -

Bradford District High School
Bradford, ON
06-2023

Skills

  • Legal writing
  • Case analysis
  • Continuous learning mindset
  • Efficient time management
  • High ethical standards
  • Critical Thinking
  • Document drafting
  • Document filing
  • Multitasking Abilities
  • Attention to detail

Accomplishments

  • Became a manager by 17
  • Managed Mcdonald Store alone by 17
  • Created a Group for Radicalized students in high school Called Black Youth Empowerment Association ("BYEA") with Student Success Teacher.
  • Met with Bradford Town Mayor, talked about ways to Improve our town and spoke with the head of Simcoe county district school board("SCDSB").
  • Went to Ontario Educational Leadership Centre("OELC")

Languages

English
Full Professional

Taking Extra hours at work

When my company requires additional assistance, they know they can always count on me. I'm highly invested in the success of any company I work at.

Timeline

Shift Manager

McDonald's
11.2020 - Current

High School Diploma -

Bradford District High School

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Briana Gustave