Briana Estrada
Anaheim
Summary
Multi-Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
3
3
years of professional experience
Work History
Dental Assistant/Administrative Assistant
Creative Smiles
01.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Performed X-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings and impressions.
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
File Clerk/ Office assistant
Deutsche Bank
03.2022 - 02.2024
- Filing Documents in Alphanumerical Order
- Responding to high volume emails
- Prep/De-prep/scan Files to be imaged and sent to Shipping
- Locate/research escalated files that client is requesting.
Cahsier/Restock
Aldi
08.2021 - 02.2022
- Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution
- Met personal/team sales targets and call handling quotas
- Communicate with team to ensure all duties are being completed in a timely manner
- Operate a bailee machine
- Operate a pallet jack.
Cashier/cook
Raising Canes
04.2021 - 08.2021
- Maintained working knowledge of restaurant's policies and procedures
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Maintained high standards of customer service during high-volume, fast-paced operations
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Built sustainable relationships of trust through open and interactive communication
- Took initiative to find extra tasks when scheduled duties were completed
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
Education
Certificate - Dental Assisting
UEI
04.2024
High School Diploma -
Savanna High School
Anaheim Ca05.2019
Skills
- Ability to distinguish the difference between teeth and the various tooth numbering systems
- Achieved Basic Life Support (BLS)
- CPR Certified
- Experience in sterilization procedures, vital signs, impressions, and models
- Produce an alginate impression and a bite registration
- Oral evacuation and mouth rinsing
- Knowledge of the concepts of sterilization, surface disinfection, sterilization of instruments, infection control protocols, and placing surface barriers
- Understanding of instrument transfer, rotary instruments, and four-handed dentistry
- Knowledge of HIPAA, OSHA, and MSDS
- Patient education and the Goals of preventative dentistry
- Dental Radiography
- Appointment Scheduling
- Treatment room setup
- Cross-Training Capabilities
- familiarity using Practice Web, Trellis, Care Credit, and Scheduling institute
- knowledge of sending over referrals, adding insurance, and creating route slips
Certifications
Pits and Fissures, Infection Control, Coronal polishing, CPR, Radiology, HIPPA
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Dental Assistant/Administrative Assistant
Creative Smiles
01.2024 - Current
File Clerk/ Office assistant
Deutsche Bank
03.2022 - 02.2024
Cahsier/Restock
Aldi
08.2021 - 02.2022
Cashier/cook
Raising Canes
04.2021 - 08.2021
Certificate - Dental Assisting
UEI
High School Diploma -
Savanna High School
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