Briana Di Giulio
Montreal,QC
Summary
Results-driven and detail-oriented professional with a strong background in Oncology clinical research coordination. Proven ability to efficiently manage all aspects of clinical trial activities, from study start-up to closeout, ensuring compliance with standard operating policies and procedures. Adept at coordinating and liaising with various stakeholders, skilled in overseeing budgets, tracking financial transactions, and utilizing technology for seamless program operations. Excellent communication and interpersonal skills, with a focus on maintaining positive relationships between program teams and clients.
Overview
11
11
years of professional experience
Work History
Program Coordinator
Oncology Clinical Research Program – St. Mary’s Hospital Center
2023.07 - Current
- Assist with planning and coordination of Oncology clinical research activities
- Coordination of timely data transfers and adherence to study deadlines
- Monitor implementation of program standard operating policies and procedures
- Trial-specific management, duties include coordination and liaison with study site staff, CROs, sponsors, data management entities, and other internal departments or external vendors involved with the conduct of the clinical trial
- Management of Study start-up, site activation (including scheduling and planning SIV), maintenance (monitoring visits) and closeout (close out visits)
- Work to keep projects on schedule, within stated budgets and functioning smoothly
- Coordinate program communications, schedule and organize program-related meetings and events
- Manage staff work assignments, workloads and work schedules, ensuring the punctuality, accuracy and quality of data reports transmitted to the client
- Coordinate interactions/relationships between staff, clients, administrators and all other program stakeholders
- Oversee the program budget, provide support to the Clinical Trial Administrator, including but not limited to: tracking billing, payments and other financial transactions
- Oversee the use of technology for program operations, such as video conferencing technology, presentation software and other communications technologies
- Create and maintain program records, reports, presentations and proposals
- Development and maintenance of trial-specific documentation, including ensuring that all documents are archived according to regulatory requirements
- Internal coordination of all departments to achieve trial requirements and objectives
- Efficient communication with study staff, and client study teams (sponsor and CROs) as well as the management team
- Ensuring trial compliance with SOPs, applicable regulations and trial-specific protocol
- Providing timely and complete responses to study team, keeping trackers and using other tools to keep track of daily and long-term tasks completion in a timely fashion
- Support program growth and development as necessary
- Facilitate positive relations between the program team, the public, the media
- Other departments within the organization, and all other involved parties
- Manage marketing and communications (media relations, social media) and community outreach.
Product Specialist
Montrium Inc
2022.02 - 2023.01
- Manage the onboarding projects with external clients and provide technical training on Montrium products
- Prepare technical documentation and training material, assist with User Acceptance Testing, and perform testing of use cases
- Perform second line support services
- Act as the main point of contact during technical onboarding, from contract signature to provision of support
- Participate in system qualification and validation related activities
- Interact with the development group during the system development process and running of test cases to ensure application readiness
- Deployment of client applications in Production and Quality environments and configure client environment settings based on the outcome of workshops
- Participate in business and technical analysis workshops with product team on features and requirements
- Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements
- Perform support issue management (finding, analysis, resolution)
- Produce system technical documentation for new and existing applications
- Issue technical documentation and conduct workshops with clients to review
- Maintain project documentation, including project schedule and ensure client satisfaction through the achievement of project objectives
- Identify and manage project issues, risks, and changes
- Provide technical training to client Super Users on Montrium products using self-serve materials
- Assist with Client User Acceptance Testing.
Clinical Projects Assistant
AbbVie Corporation
2021.04 - 2021.12
- Performed in-depth review of informed consent forms and made edits and changes where necessary
- Served as a point of contact between study sites for inquiries relating to Informed consent forms
- Brought forth a strong ability for multitasking and prioritizing tasks
- Worked in collaboration with other team members to achieve success
- Collaborated with the legal team to review and the sponsor's stance in language for informed consent forms
- Collaborated with the study teams to ensure accurate and precise information is relayed to patients through informed consent forms
- Prepared Study Start Up packages to send out to study sites
- Prepared Submissions for Central Research Ethics Board.
Patient Support Coordinator
Innomar Strategies
2019.11 - 2021.04
- Pioneered new team for the program, and company
- Created new processes and training programs
- Scheduled and coordinated shipments of medication to Innomar Clinics
- Prepared custom entries and deliveries of medications delivered to local pharmacies
- Initiated and Supported Process Improvements
- Managed any and all logistics from supplier to customer
- Brought forth a compassionate and helpful attitude at all times
- Reviewed Post Injection Reports, ensuring patients received medication, and at the correct dose
- Adverse Event Reporting and Data Entry
- Creating and Managing Purchasing Orders
- Monitored daily reminder call logs.
Administrative Assistant
Innomar Strategies
2019.06 - 2019.11
- Triaged the program inbox, prioritizing Adverse Events and program enrollments
- Forwarded patient emails to the appropriate personnel
- Adverse Event Reporting
- Mailed out patient consent forms and insurance forms
- Registered new patients and entered their personal information into the CRM
- Arranged for prescription renewals from physicians
- Maintained updated patient files.
Supervisor/Administrative Assistant
Metro Plus
2013.05 - 2018.02
- Served as a successful leader, promoting and achieving store success
- Answered phone calls and relayed messages to store personnel
- Encouraged employees to do their best, and increased store productivity immensely
- Managed other employees’ tasks and break times
- Took on extra shifts based on the needs of the store
- Settled any customer disputes in a professional and pleasant manner
- Processed accounts payable and accounts receivable
- Processed receipts from the varying departments
- Prepared payroll and direct deposit accounts.
Education
Bachelor of Science - Biology
Concordia University
Skills
- Leadership
- Microsoft Office
- Customer Service
- Interpersonal Communication Skills
- Fast Learner
- Program Optimization
- Process Improvements
- Project Management
- Program Management
- Expense Tracking
- Project Coordination
- Standard Operating Procedures
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Program Coordinator
Oncology Clinical Research Program – St. Mary’s Hospital Center
2023.07 - Current
Product Specialist
Montrium Inc
2022.02 - 2023.01
Clinical Projects Assistant
AbbVie Corporation
2021.04 - 2021.12
Patient Support Coordinator
Innomar Strategies
2019.11 - 2021.04
Administrative Assistant
Innomar Strategies
2019.06 - 2019.11
Supervisor/Administrative Assistant
Metro Plus
2013.05 - 2018.02
Bachelor of Science - Biology
Concordia University
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