Briana Canchola
Hanford
Summary
Professional in food and beverage industry. Skilled in providing high-quality service, ensuring customer satisfaction, and maintaining clean, organized environment. Strong team player with ability to adapt to changing needs and support colleagues to achieve common goals. Known for effective communication, attention to detail, and positive attitude that enhances guest experiences.
Overview
3
3
years of professional experience
Work History
Food and Beverage Waiter
Valle Grullense Bar and Grill
12.2024 - Current
- Streamlined table turnover times by swiftly clearing dishes, resetting tables, and seating new guests as quickly as possible.
- Enhanced customer satisfaction by promptly attending to guest needs and providing accurate information about menu items.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Shift Leader
Yogurtland
01.2023 - 09.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Shift Leader
Auntie Annes
06.2023 - 01.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Shift Leader
Dunkin' Donuts
06.2022 - 01.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Medical Assisting - Medical Microbiology And Bacteriology
Milan Institue Visalia
6500 S Mooney Blvd, Visalia, CA 9327711-2025
High School Diploma -
Hanford West High School
1150 W Lacey Blvd, Hanford, CA 9323006-2022
Skills
- Cleanliness standards
- Food safety awareness
- Cash handling proficiency
- Memory retention
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food and Beverage Waiter
Valle Grullense Bar and Grill
12.2024 - Current
Shift Leader
Auntie Annes
06.2023 - 01.2024
Shift Leader
Yogurtland
01.2023 - 09.2024
Shift Leader
Dunkin' Donuts
06.2022 - 01.2023
Medical Assisting - Medical Microbiology And Bacteriology
Milan Institue Visalia
High School Diploma -
Hanford West High School
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