Briana Brady

Azure Reliability – Site Reliability Engineering

• Lead launch readiness and operational excellence for 16 critical SRE services supporting 170 employees, driving cross-team alignment, and accelerating time-to-impact through data-driven governance and risk mitigation.
• Own executive storytelling and strategic communication for weekly XLT presentations to 2 CVPs, 8 partners, and 40+ leaders, enabling faster decisions by translating complex operational data into actionable insights via AI-powered dashboards and dynamic narratives.
• Designed and launched Bowler, a centralized strategic planning and tracking system that unified KPIs across 16 SRE services, eliminated manual reporting, and enhanced transparency and accountability across teams.
• Spearhead security and quality initiatives that accelerated SRE engagement completion rates by 30% and reduced critical Sev-A incidents, strengthening launch reliability and risk posture.
• Direct monthly business reviews, standardizing launch readiness reporting, establishing workback plans, and crafting executive storytelling formats to improve transparency and cross-team collaboration.
• Lead cross-organization initiatives to unify launch and reliability best practices, bridge divisional gaps, and onboard new SRE teams with operational playbooks that accelerate alignment and adoption.
• Develop semester-level strategy documentation and partner-level presentations, translating operational data into clear launch readiness insights that drive executive leadership decisions.

Viva Goals - Viva Suite

• Established and executed team OKRs, presenting strategy and progress to executive leadership to ensure clear goals and measurable outcomes.
• Identified and clarified ambiguous program KPIs through rigorous data analysis, improving cross-team focus and driving results.
• Defined and delivered field enablement strategy, achieving a 96% onboarding satisfaction score, accelerating product adoption and readiness.
• Orchestrated the enterprise product go-to-market launch by coordinating cross-functional collaboration between customer success, product, marketing, and partners, ensuring launch alignment and success.
• Directed inaugural enterprise private preview, surpassing adoption and engagement targets and driving early customer feedback.
• Led biweekly stakeholder updates across 10 teams, engaging 25+ key stakeholders to maintain alignment and transparency.

• Directed and oversaw the strategic rollout of the product to our key clientele, encompassing notable organizations such as eBay, Upwork, Skillz, and others.
• Reconstructed the deployment program to meet enterprise requirements, resulting in a 40% decrease in time to deploy.
• Performed comprehensive implementation analyses to provide the Senior Leadership Team with valuable insights into the customer journey.

• Implemented Washington State’s comprehensive unemployment system under the CARES Act using Visual Basic, impacting over 1M individuals and distributing $2.9B in benefits.
• Optimized system performance with SQL and code improvements, reducing database load time by 30% and handling an 843% surge in applications.
• Resolved 50+ software bugs and applied coding best practices, improving reliability and reducing work search cases by 75%.