Briana Alfaro
Long Beach
Summary
Dynamic Patient Access Registrar at Torrance Memorial Medical Center with expertise in insurance verification and patient registration. Proven ability to enhance operational efficiency through effective communication and team collaboration. Recognized for maintaining HIPAA compliance while delivering exceptional customer service and fostering a supportive environment for patients and families.
Overview
4
4
years of professional experience
Work History
Patient Access Registrar
Torrance Memorial Medical Center
Torrance
01.2025 - Current
- Managed insurance verification and pre-authorization for scheduled services, streamlining patient access to necessary treatments.
- Facilitated patient check-in process, improving wait times and enhancing patient experience.
- Verified patient information for accuracy and completeness during registration.
- Processed patient admissions and discharges in compliance with established protocols.
- Coordinated communication between patients and healthcare providers, ensuring clear understanding of care plans.
- Maintained confidentiality of patient records according to HIPAA regulations.
- Collaborated with team members to improve patient access services effectively.
- Supported daily billing processes by verifying transactions and entries.
Child Caretaker
Cystal Stairs
08.2023 - Current
- Provided nutritious meals and daily care, creating a nurturing and supportive environment.
- Assisted children with homework, promoting academic growth and keeping them on track with assignments.
- Transported children to and from school, ensuring punctuality and safety.
Host
Cafe Sevilla
03.2023 - 01.2025
- Greeted and seated guests promptly in a busy dining environment.
- Addressed customer concerns to ensure satisfaction, minimizing wait times and delivering attentive service.
- Coordinated table assignments and communicated with servers to enhance availability and efficiency.
- Maintained cleanliness of host station and dining area, contributing to a welcoming atmosphere.
- Assisted with bussing tables and other duties to uphold cleanliness and enhance guest experience.
- Charged patrons for club entry while supervising guest access to ensure security and compliance.
General Labor
R.D. Olson Construction
10.2022 - 12.2022
- Executed general labor tasks, including shoveling dirt and lifting heavy objects, contributing to project progress.
- Maintained clean, organized construction site, ensuring safety and facilitating efficient work.
- Conducted loading, unloading, and sorting of materials to streamline workflow.
- Managed, distributed supplies to support smooth project operations.
Education
High School Diploma -
Wilson High School
Long Beach06-2022
Skills
- Patient registration
- Patient check-in
- Patient intake procedures
- Patient care coordination
- HIPAA compliance
- Workflow optimization
- Task management and coordination
- Time management and prioritization
- Problem solving and critical thinking
- Effective communication skills
- Adaptability and composure
- Hospitality and customer service
Timeline
Patient Access Registrar
Torrance Memorial Medical Center
01.2025 - Current
Child Caretaker
Cystal Stairs
08.2023 - Current
Host
Cafe Sevilla
03.2023 - 01.2025
General Labor
R.D. Olson Construction
10.2022 - 12.2022
High School Diploma -
Wilson High School