Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Ahern

Burbank,CA

Summary

Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning.

Proactive and caring worker with 11 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Case Manager

Home Again LA
02.2023 - Current
  • Improved client housing stability by developing individualized case management plans and providing ongoing support.
  • Enhanced client self-sufficiency through the coordination of relevant community resources and services.
  • Promoted a positive work environment by collaborating effectively with colleagues, sharing knowledge, and offering assistance when needed.
  • Maintained up-to-date knowledge of best practices in homeless service provision through continuous professional development opportunities such as trainings or conferences attended regularly.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations long term.
  • Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.

Assistant Director/Teacher

All Saints Learning Center
02.2012 - 02.2023
  • Worked closely with director to provide effective assistance for specific aspects of business operations.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Promoted physical, mental and social development using classroom games and activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Addressed behavioral and learning issues with parents and daycare management.

Restaurant Manager/Server

La Bamba
01.2014 - 05.2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions

Education

Bachelor of Arts - Sociology

California State University Northridge
Northridge, CA
05.2022

Skills

  • Strong Work Ethic and Dependable
  • Effective Listening
  • Group and Individual Instruction
  • Parent and Student Communication
  • Communicating with Parents and Teachers
  • Caring and Empathetic Demeanor
  • Verbal and Written Communication
  • Time Management
  • Client Advocacy
  • Case Management
  • Case Documentation
  • Problem-Solving

Timeline

Case Manager

Home Again LA
02.2023 - Current

Restaurant Manager/Server

La Bamba
01.2014 - 05.2018

Assistant Director/Teacher

All Saints Learning Center
02.2012 - 02.2023

Bachelor of Arts - Sociology

California State University Northridge
Briana Ahern