BRIAN WIGLE

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Trained and motivated employees to perform daily business functions.
• bought used highway trucks and repaired as needed
• painted for aesthetics
• performed complete maintenance and completed safety inspections
• 2019, replaced diesel fleet with natural gas powered units
• sold business April 2025
• presently assisting new owner with vehicle maintenance

Served as technical lead hand in breakdown call center

Was responsible for all repair estimates, to review and discuss with area reps

Advise call center employees on repair procedures

Dealt with vendors across Canada for major propane fleet company

Responsible for 1000 pieces of equipment

Assisted with road service calls and procedures

Diagnose issues with driver assistance to determine severity of breakdown

• Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
• Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
• Developed and maintained positive relationships with customers to build rapport and trust.
• Streamlined scheduling procedures, optimizing technician deployment to maximize productivity and minimize client wait times.

• Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
• Increased workshop efficiency by implementing streamlined work order processing system.
• Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
• Trained and coached employees to improve performance and skills.

• Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.
• Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
• General truck repairs as required
• Attended several truck repair training courses

• Expanded knowledge base through continuous learning opportunities such as training seminars, workshops, and certification courses related to the automotive field.
• Operated mechanic's tools and shop equipment safely to prevent damage.