Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

BRIAN WANDUM

Chateauguay,Quebec

Summary

Highly motivated, innovative and results driven servant leader with a solid background in Agile/Scrum/ Lean/Kanban & proven track record of guiding data, infrastructure, software development & business teams towards scalable & customer focused product delivery.

Aspiring to leverage several years of education & professional experience to deliver working products & business solutions

to transform goals into actionable improvements & positive outcomes.

Always take pride in understanding team dynamics & removing impediments while guiding them to complete work iteratively, incrementally & efficiently. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Scrum Master/Data Analyst

UPS Capital
Montreal, QC
06.2020 - Current
  • Currently lead two high performing Scrum Teams in Consumer and Home Lending Technology in developing and maintaining software and applications related to product pricing, closing, loan fees, loan estimates, compliance etc. for Home mortgage customers.
  • Perform and administer quarterly Agile team assessments to review, assess team maturity in several areas and provide feedback for improvement.
  • Coach Product Owners on best practices to build, refine and prioritize items on backlog.
  • Guide teams towards swift identification, management and resolution of defects to ensure quality product development.
  • Coach Software Engineers towards optimizing crucial Agile related data such as Sprint churn, cycle times, predictability, velocity, defect resolution etc.
  • Coached Product Owners & teams in developing strong & direct story descriptions & acceptance criteria thereby generating customer oriented & quality products.
  • Provided recommendations to leadership on methods to ensure continued success of Agile implementation within the organization leading to significant results by following Agile values & principles.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Monitor tableau data for trends and utilize this to coach and recommend team improvements.
  • Identify and swiftly address team obstacles and impediments by leveraging related resources and escalation paths as needed.
  • Advise leadership and recommend major ideas for Agile growth and development of teams and Enterprise in general.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Led as Scrum Master for Virtual mail project while collaborating with Enterprise Imaging & Service delivery Analysts to research, analyze & recommend improved efficiencies including elimination of non value add activities, identified/realized costs savings of over 850k & significant reduction in lead times for mail delivery & improved info security on mails.
  • Led process improvement project leading to identification of cost savings, expense reduction, & return of investment due to process automation and efficiencies in utilizing available tools & shortcuts in CSV and Excel. Also reduced average scheduling time by 40% as a result of implementation.
  • Led Agile project redesign of Administrative Services library of Manual articles, policies, SOP's, including establishing more efficient document repository, developing governance & control testing measures for sustainability to ensure improved audit results & risk mitigation.
  • Created various Excel and CSV Files to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Maintenance Technician

Wire Ropes Industries
Montreal , QC
09.2013 - 05.2020


  • Supervised 18 maintenance employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

Sales Manager

TYIA Telecommunication
Montreal, QC
12.2012 - 09.2013
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Established and cultivated solid business relationships with new or existing customers.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

President Volunteer

Think Youth Independent Association
Limbe, Southwest Region
04.2002 - 01.2014
  • Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
  • Developed partnerships with related clubs and service organizations.
  • Identified topics of interest for club, researched and invites speakers, and coordinated presentations.
  • Monitored club activities and identified areas for improvement.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Analyzed problems and worked with teams to develop solutions.
  • Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
  • Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
  • Coordinated and organized individual and group skill building opportunities to foster adherence to medications and identify strategies to improve adherence to health routines.
  • Conducted scientific-based prevention education sessions with HIV positive individuals through workshops and social marketing activities.

Education

Bachelor of Science - Biochemistry

University of Buea
Buea Southwest Region
05-2017

Diploma - Data Science

Concordia University
Montreal, QC
01-2015

Diplôme D’études Professionnelles - Mécanicien Industriel

École Des Métiers Du Sud-Ouest-de-Montréal
Montreal
05.2018

Diploma - Web And Graphic Design

Diplôme En Conception De Sites Web & En Réseautage
TRUSTECH Buea
06.2008

Skills

  • Agile, Scrum, Kanban
  • Lean & process improvement
  • Product Management & Project Management
  • Change Management, Project planning & implementation
  • Coaching, Training & Facilitation
  • Data Analytics
  • Servant leadership & Conflict resolution

Certification

  • Professional ScrumMaster (PSM)


SOFTWARE

  • Enterprise JIRA and JIRA Align
  • Confluence
  • Kanban Software
  • GitLab
  • Python
  • Microsoft Excel, Visio, Word, PowerPoint
  • OneNote, Teams, SharePoint

Timeline

Scrum Master/Data Analyst

UPS Capital
06.2020 - Current

Maintenance Technician

Wire Ropes Industries
09.2013 - 05.2020

Sales Manager

TYIA Telecommunication
12.2012 - 09.2013

President Volunteer

Think Youth Independent Association
04.2002 - 01.2014

Bachelor of Science - Biochemistry

University of Buea

Diploma - Data Science

Concordia University

Diplôme D’études Professionnelles - Mécanicien Industriel

École Des Métiers Du Sud-Ouest-de-Montréal

Diploma - Web And Graphic Design

Diplôme En Conception De Sites Web & En Réseautage

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BRIAN WANDUM