Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIAN VELEZ HERNANDEZ

Commerce

Summary

Bilingual logistics and operations professional with over 13 years of experience in order fulfillment, warehouse coordination, and customer service. Skilled in EDI processing, invoicing, and inventory reconciliation, with a proven track record of ensuring accuracy, efficiency, and customer satisfaction in high-volume environments. Adept at collaborating across teams, resolving issues quickly, and adapting to evolving business needs.

Overview

15
15
years of professional experience

Work History

Wave Planner

Anastasia Beverly Hills Inc.
Pico Rivera, CA
10.2025 - Current

Wave Planner / Allocator

Anastasia Beverly Hills | October 2025 – Present

Review and track daily shipment logs, input orders, and create shipping paperwork for outbound deliveries.

Allocate and wave orders using Koerber One, ensuring balanced workflow based on capacity and urgency.

Monitor and update the master shipping list, resolving discrepancies and communicating delivery updates to the sales team.

Handle exceptions by coordinating with carriers, vendors, and internal teams to prevent delays.

Track and monitor inventory to ensure seamless shipment fulfillment.

Communicate risks or changes promptly to supervisors and cross-functional teams.

Management Specialist

Swann Communications
Santa Fe Springs, CA
10.2022 - 01.2025
  • Oversaw end-to-end order fulfillment operations, ensuring high levels of accuracy, efficiency, and customer satisfaction.
  • Generated and processed orders, advance shipment notifications (ASNs), and invoices, consistently applying best practices in order management.
  • Retrieved and processed customer orders via EDI and other systems, ensuring timely and seamless transaction flow.
  • Investigated and resolved inventory discrepancies, proactively addressing issues to prevent fulfillment delays.
  • Prepared detailed shipping reports and supported reconciliation of third-party logistics (3PL) and consignment transactions.

Warehouse Receiving Coordinator

Swann Communications
Santa Fe Springs, CA
07.2011 - 10.2022
  • Executed general warehouse operations, including order picking, packaging, labeling, and inventory control, in a fast-paced environment.
  • Maintained a clean, organized, and safe warehouse space to support efficient workflow and compliance with operational standards.

Dispatcher

Navarro’s Towing
Monterey Park, CA
01.2011 - 06.2011
  • Handled high-volume customer service calls, including urgent California Highway Patrol (CHP) dispatch requests, with accuracy and professionalism.
  • Coordinated tow truck dispatch operations, performed address verifications, and provided real-time support to drivers in the field.

Education

A.A. - Social & Behavioral Sciences

East Los Angeles College

Skills

  • Bilingual Communication: Fluent in English and Spanish; able to effectively communicate with diverse teams and clients
  • Technical Proficiency: Experienced in order management systems, EDI processing, invoicing, and inventory reconciliation
  • Warehouse & Logistics: Skilled in order fulfillment, inventory control, and coordinating shipping operations
  • Customer Service: Strong communicator with proven ability to multitask, resolve issues, and maintain a positive customer experience
  • Collaboration & Adaptability: Reliable team player with a flexible mindset, quick to learn, and able to thrive in fast-paced environments

Timeline

Wave Planner

Anastasia Beverly Hills Inc.
10.2025 - Current

Management Specialist

Swann Communications
10.2022 - 01.2025

Warehouse Receiving Coordinator

Swann Communications
07.2011 - 10.2022

Dispatcher

Navarro’s Towing
01.2011 - 06.2011

A.A. - Social & Behavioral Sciences

East Los Angeles College
BRIAN VELEZ HERNANDEZ