Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Brian Soto

La Mirada

Summary

Dynamic and results-driven professional with extensive experience at The Walt Disney Company and the Department of Defence. Proven expertise in customer service and emergency response, complemented by strong problem-solving skills. Recognized for maintaining safety standards and delivering exceptional service, ensuring operational excellence in high-pressure environments. Certified firefighter with a commitment to teamwork and efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Firefighter

Department Of Defence
Tustin
01.2023 - Current
  • Protected lives and property through effective emergency response and fire suppression.
  • Delivered emergency medical support during incidents to aid injured individuals and stabilize conditions.
  • Trained in hazardous materials response to effectively manage critical situations and mitigate risks.
  • Inspected equipment for operational readiness and compliance to ensure safety during emergencies.

Construction Laborer

Freelance Construction Worker
Los Angeles
01.2016 - Current
  • Executed demolition foundation work and installed concrete structures, contributing to timely project completion.
  • Constructed brick walls and installed pavers with precision.
  • Ensured compliance with safety and construction regulations.
  • Followed safety protocols to minimize risks on job sites during construction activities.
  • Loaded and unloaded materials, optimizing placement for seamless workflow.
  • Cleaned work areas regularly, promoting safety and organization on job sites.

Attractions & Quick Service Restaurant

The Walt Disney Company
01.2019 - 01.2022
  • Resolved guest inquiries and concerns promptly, ensuring a positive customer experience.
  • Provided excellent service and attention to customers during face-to-face interactions and phone calls.
  • Facilitated customer requests and addressed questions, contributing to enhanced overall satisfaction.
  • Ensured safe and enjoyable experiences for all visitors through strict adherence to safety protocols.
  • Collaborated effectively with diverse teams to meet goals and resolve product or service issues.
  • Completed daily responsibilities accurately and efficiently to maintain operational excellence.

Fulfillment Associate

Target
01.2019 - 01.2020
  • Picked and packed items for shipping and customer pickup to ensure timely delivery.
  • Maintained accurate inventory records and processed orders to support customer satisfaction.
  • Managed inventory levels to guarantee product availability.
  • Processed incoming shipments and stocked shelves accurately and on time.
  • Utilized handheld scanners to track merchandise during fulfillment.
  • Operated warehouse equipment to facilitate safe and efficient merchandise handling.
  • Collaborated with team members to uphold a clean workspace.
  • Assisted customers in locating products and addressing inquiries.

Education

Fire Science

Department of Defense Fire Academy
San Angelo, TX
01.2024

High School Diploma -

La Mirada High School
La Mirada, CA
06.2017

Some College (No Degree) - Computer Science

Cypress College
Cypress, CA

Skills

  • Certified firefighter
  • Emergency response
  • Attention to detail
  • Order processing
  • Construction skills
  • Time management
  • Team problem solving
  • Effective communication
  • Customer communication

Certification

  • Airport Firefighter (NFPA 1003), 01/26/24
  • Firefighter I (NFPA 1001), 01/26/24
  • Firefighter II (NFPA 1001), 01/26/24
  • Hazardous Materials Awareness (NFPA 1072), 01/26/24
  • Hazardous Materials Operations (NFPA 1072), 01/26/24
  • Hazmat Ops - Personal Protective Equipment (NFPA 1072), 01/26/24
  • Hazmat Ops - Product Control (NFPA 1072), 01/26/24

Languages

Spanish
Native/ Bilingual

Timeline

Firefighter

Department Of Defence
01.2023 - Current

Attractions & Quick Service Restaurant

The Walt Disney Company
01.2019 - 01.2022

Fulfillment Associate

Target
01.2019 - 01.2020

Construction Laborer

Freelance Construction Worker
01.2016 - Current

Fire Science

Department of Defense Fire Academy

High School Diploma -

La Mirada High School

Some College (No Degree) - Computer Science

Cypress College
Brian Soto