Brian Schultz
Palm Desert
Summary
Dynamic and detail-oriented professional with a proven track record at Stanley Steemer, excelling in customer service, efficiency, and perfectionism. Skilled in inventory management and multitasking, I effectively resolved any customer concerns, enhancing satisfaction and loyalty. Recognized for building strong relationships and ensuring top-quality service.
Overview
4
4
years of professional experience
Work History
Carpet Cleaning Technician
Stanley Steemer International
08.2024 - 06.2025
Carpet Cleaning Technician
Stanley Steemer International
04.2023 - 08.2024
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified appropriate spotting agents to use on persistent stains.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Vacuumed and professionally cleaned carpets, upholstery, wood floorings, tile, stone, and more.
Delivery Associate
Amazon
02.2022 - 04.2023
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
Wholesale Manager
Gulley Greenhouse
01.2021 - 03.2022
- Established and maintained large orders of plants, packed and shipped to other greenhouses.
- Trained and managed a crew of 11+ members.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Education
2 Years of College - Business Administration
Moreno Valley Community College
Moreno Valley, CAHigh School Diploma -
Rancho Verde Highschool
Perris, CA06-2017
Skills
- Detail-oriented
- Salesmanship
- Physical stamina
- Multitasking and prioritization
- Productivity and time management
- Customer service
- De-escalation techniques
Timeline
Carpet Cleaning Technician
Stanley Steemer International
08.2024 - 06.2025
Carpet Cleaning Technician
Stanley Steemer International
04.2023 - 08.2024
Delivery Associate
Amazon
02.2022 - 04.2023
Wholesale Manager
Gulley Greenhouse
01.2021 - 03.2022
2 Years of College - Business Administration
Moreno Valley Community College
High School Diploma -
Rancho Verde Highschool
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