Motivated professional with experience in English language education, customer service, multicultural communication, and program coordination. Key strengths include excellent communication abilities, cultural sensitivity, patience, and flexibility.
Overview
13
13
years of professional experience
Work History
Business Operations Specialist
Dogs On The Run
Carlsbad
11.2024 - 02.2025
Led business development initiatives to expand partnerships and client reach
Oversaw Sales Partnerships operations and manage several key accounts
Ensured efficiency and performance in the reservations and concierge departments to optimize service delivery
Collaborated with stakeholders to develop strategies that enhance operational success and customer satisfaction
Paralegal/Case Manager
MalitzLaw, Inc.
San Diego
03.2021 - 11.2024
Organized and managed immigration case files for various multinational, universities and individuals
Prepared and submitted immigration applications to the appropriate government agencies in compliance with deadlines and regulations
Translated supporting documents into English and provided interpretation for clients
Corresponded with clients to gather information and assist with ongoing cases
Oversaw attorney scheduling and provided support during client meetings
Drafted legal correspondence, memos, and various documents as required
Administrative Assistant
Center for Age Management
Encinitas
08.2020 - 03.2021
Managed daily office operations and filing system
Corresponded with patients and addressed scheduling issues
Provided technical support to facilitate communication between patients and the doctor
Program Coordinator
Center for International Migration and Integration
Jerusalem
11.2017 - 10.2018
Supervised, recruited, and trained ESL teachers, ensuring effective curriculum development
Designed educational programs for adult students
Developed syllabi and lesson plans for English workshops and vocational training in collaboration with college instructors
Provided pre-departure cultural orientations for students being resettled in Canada and the United States
Organized job fairs to expose participants to career opportunities
ESL Teacher
The Schoolhouse
Tel Aviv
11.2017 - 05.2018
Taught professional English to adult students, equipping them with language skills relevant to their careers
Provided individualized tutoring to support students' language development
Conducted pre-departure cultural orientations for students relocating to Europe and the U.S
English Teacher
Al-Masdar Private Learning Center
Baqa al-Gharbiyye
10.2016 - 07.2017
Taught private and group English courses to Arabic-speaking students
Offered supplemental support to students for exam preparation
Assisted students applying for universities in Europe, Canada, and the United States
Provided pre-departure cultural orientation training to US college-bound students and their parents
Conducted weekly supplemental training for female student teachers from Al-Qasemi College of Education
English Teacher and Citizenship Test Instructor (Internship)
International Rescue Committee
San Diego
10.2014 - 06.2015
Tutored refugees in English and Civics who were eligible to take the U.S naturalization test
Assisted Spanish-speaking applicants in filling out documents for their U.S
Naturalization application
English Teacher and Citizenship Test Instructor (Internship)
Central American Resource Center
Los Angeles
04.2013 - 07.2013
Provided English lessons that incorporated material from the U.S
Naturalization test to migrants from Mexico and Central America
Developed curriculum for a community summer academic program
English Teacher
Open Apartments
Be’er Sheva
01.2012 - 08.2012
Taught English to teenage and adult students at the Beit Samuel Community Center for Ethiopians
Developed personalized lesson plans based on the individual needs of each student
Collaborated with social workers to help students achieve their educational goals
Engaged in community development workshops, discussions, and projects
Organized educational events, field trips, and for community development workshops
Education
Some College (No Degree) - Global Migration and Policy
Tel Aviv University
Tel Aviv, Israel
B.A. - Latin American Studies
University of California, Los Angeles
Los Angeles, California
09.2014
Some College (No Degree) - Middle Eastern Studies
Ben-Gurion University of The Negev
Be’er Sheva, Israel
Skills
Spanish (Intermediate/Advanced)
Hebrew (Intermediate/Advanced)
Portuguese (Conversational)
Arabic (Basic Conversational)
English (Native)
Project Evaluation
Intercultural Communication
Curriculum Development
Customer Service
Sales Partnerships
Key Account Management
Service Efficiency
Timeline
Business Operations Specialist
Dogs On The Run
11.2024 - 02.2025
Paralegal/Case Manager
MalitzLaw, Inc.
03.2021 - 11.2024
Administrative Assistant
Center for Age Management
08.2020 - 03.2021
Program Coordinator
Center for International Migration and Integration
11.2017 - 10.2018
ESL Teacher
The Schoolhouse
11.2017 - 05.2018
English Teacher
Al-Masdar Private Learning Center
10.2016 - 07.2017
English Teacher and Citizenship Test Instructor (Internship)
International Rescue Committee
10.2014 - 06.2015
English Teacher and Citizenship Test Instructor (Internship)
Central American Resource Center
04.2013 - 07.2013
English Teacher
Open Apartments
01.2012 - 08.2012
Some College (No Degree) - Global Migration and Policy
Tel Aviv University
B.A. - Latin American Studies
University of California, Los Angeles
Some College (No Degree) - Middle Eastern Studies
Ben-Gurion University of The Negev
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