Brian Ontiveros

- Maximized downtime by proactively restocking essential supplies, to restock supplies, ice, trays, and delivery bags.

- Built strong rapport with regular customers

- Operated the point-of-sale (POS) system efficiently to process orders accurately, manage guest checks, apply discounts or complimentary items, and ensure smooth front-of-house operations.

- Learned and followed local alcohol laws to keep restaurant compliant with regulations.

- Developed in-depth knowledge of the menu to confidently answer any questions regarding menu items, source of ingredients and cooking methods.

- Thoughtfully timed guest check-ins to ensure every order was taken with care and received with satisfaction.

- Embraced opening, closing, and shift transition responsibilities with a proactive mindset, ensuring a smooth flow for the entire team.

- Swiftly replaced empty kegs and soda syrups to keep drinks flowing and ensure a smooth, uninterrupted guest experience.

- Maintained a clean and welcoming environment by promptly clearing trash, wiping up spills, and removing used trays to keep guest areas fresh and inviting.

- Regularly restocked glassware, tidied tables, and organized supplies to stay fully prepared for busy moments and help create a smooth, enjoyable atmosphere for both guests and team members.