Brian Noriega

• Oversee and manage a team of 5 technicians across two different properties, ensuring efficient operations and timely completion of maintenance tasks.
• Perform and supervise routine and emergency repairs on HVAC, plumbing, electrical, and appliance systems to ensure resident safety and satisfaction.
• In charge of scheduling and coordinating apartment turnover work, including repairs, painting, and appliance installations to ensure units are ready for new tenants on time.
• Communicate regularly with outside vendors, coordinating third-party services for specialized repairs and maintenance.
• Conduct community walks with the property manager to identify areas of improvement, potential projects, and maintenance needs to keep properties in excellent condition.
• Develop and implement preventative maintenance programs to reduce service requests and extend the life of property systems.
• Monitor inventory levels of maintenance supplies and tools, ensuring proper organization and cost-effective purchasing.
• Provide training and guidance to junior technicians, enhancing their skills and ensuring high-quality service standards.
• Ensure compliance with safety codes, regulations, and company policies in all maintenance activities.
• Exceeding performance goals, including leading the region with the fastest response time for service requests and maintaining 93% “one and done” repairs on the first attempt.
• Received award for exceptional performance and consistently achieving over 95% resident satisfaction from completed service requests.

• Performed maintenance and repair work on apartment units, including HVAC systems, plumbing, electrical systems, and appliances.
• Assisted in managing apartment turnovers and responding to service requests.
• Ensured compliance with safety codes and building regulations while performing repairs and maintenance work.
• Contributed to the development and implementation of preventative maintenance programs.
• Responsible for daily checking and maintaining pool chemical levels, ensuring the pool area met health and safety standards.

• Maintained the cleanliness and overall appearance of the property, including common areas and grounds, similar to duties performed as a Porter at Stout Management.
• Assisted maintenance technicians with minor repairs and preventative maintenance tasks.
• Responded to service requests, performing routine maintenance tasks and repairs to keep apartments in good condition.
• Supported senior technicians in various maintenance tasks, ensuring the smooth operation of the property.

Maintenance Technician

• Performed routine maintenance on apartments, including HVAC, plumbing, electrical systems, and appliance repairs.
• Managed apartment turnovers by addressing necessary repairs, reconditioning, and ensuring units were ready for new tenants.
• Responded to service requests, diagnosing and repairing various issues to ensure tenant comfort and safety.
• Assisted in emergency maintenance tasks, providing rapid responses to urgent issues.
• Maintained inventory of maintenance supplies and ensured proper organization of tools and equipment.

Porter

• Maintained the cleanliness and overall appearance of the property, including common areas and grounds.
• Assisted maintenance technicians with minor repairs and preventative maintenance tasks.
• Quickly learned essential maintenance skills, leading to advancement to a Maintenance Technician role.